Job Description

Job description

About us:

Carers' Hub plays a vital role in Lambeth, supporting the many unpaid carers across the borough with 1 to 1 and peer support, signposting, training, workshops and social activities. Our work stems from the fact that carers often go about their roles despite the toll it might take on their own wellbeing, often having to make sacrifices that hamper their own ability to lead a normal life. Whether financial, educational or otherwise, we seek to limit the challenges that carers face. We achieve this through four core workstreams:


raising awareness of carers, influencing local policy through community engagement activities, improving carer wellbeing and connecting carers to each other and to support and training opportunities through our services.

About the role:

We are seeking a dynamic and organised Office Administrator to join our team. To manage the overall running of the Carers' Hub office, including overseeing HR admin, implement policy and procedures, including Health and Safety, maintain administrative processes, manage stakeholders, serve the trustee board, and work closely with the Carers' Hub team in the implementation of events and projects.


The Office Administrator role will provide a wide variety of operational support to the Carers' Hub Leadership Team as we develop our offer and increase the number of carers who access our services. This job description will be reviewed on a regular basis and may be subject to change, particularly as the needs of the charity change.

About you

As the Office Administrator you will be responsible for managing the overall running of the Carers' Hub office and administrative processes.


The post holder will:


Work collaboratively and have excellent communication skills. Be organised, self-motivated and able to manage your time effectively Have the ability to solve problems effectively and make decisions in the face of competing priorities Be adaptable and flexible, able to embrace change and quickly adjust to the evolving charity's needs Be able to work unsupervised and under pressure. Be technically proficient, experience of a CRM system is desirable

What can we offer you?

Professional development, induction, ongoing training and support Hybrid working Holiday pay and pension An Employee Assistance Programme Bright Exchange - an online marketplace that gives you access to hundreds of products, services and special offers from a wide range of different companies.

Closing date: 9am Thursday 5th February

Interviews: Tuesday 10th February at 336 Brixton Road