Job Description

Job Overview

We are seeking a highly organised and proactive Office Administrator to join our team on a full-time maternity cover basis. The successful candidate will be responsible for managing daily administrative tasks, ensuring smooth office operations, and providing excellent support to staff and clients. This role offers an excellent opportunity for individuals with prior office experience who are eager to contribute to a professional environment. This role is ideal for someone who enjoys working in a fast-paced office environment and delivering excellent customer service.

What You'll Be Doing:

Acting as the first point of contact for customers, logging fault jobs and service requests Providing a high standard of customer service at all times Coordinating appointments between customers and engineering teams Maintaining accurate and detailed records of customer interactions and service activity Learning and developing knowledge of fire and security systems to support daily operations

What We're Looking For:

Proven customer service experience, ideally in an office environment. Strong communication skills and the ability to work well within a team Excellent attention to detail with a positive, can-do attitude Confident computer skills, including experience with Microsoft Office packages GCSEs (or equivalent) in Maths and English preferred A willingness to learn and develop professionally
This role offers an engaging work environment where organisational excellence is valued. The ideal candidate will be detail-oriented, adaptable, and eager to support the efficient running of our office operations.

Additional Information:

This role is offered as maternity cover and is subject to a probationary period. There may be potential opportunities to continue with the business beyond the contract, depending on business needs.

Job Type: Temporary
Contract length: 17 months

Pay: 27,976.00 per year

Benefits:

Company pension Free parking Health & wellbeing programme Life insurance On-site parking
Work Location: In person