Job Description

Recognised as one of the leading niche Healthcare Accountancy Practices in the UK, it's a really exciting time to be joining BW Medical Accountants. If you're from an administrative background with a genuine desire to make a difference and want to be part of our future success this could be the role for you.

ADMINISTRATOR - FULL-TIME, TEMPORARY (MATERNITY COVER - PRO RATA)

NEWCASTLE UPON TYNE (closing date: 08/08/2025)

Over the last 12 years, BW Medical Accountants has evolved into a successful, award-winning practice. We pride ourselves on being a niche firm and one of the very few in England who are focused on healthcare/NHS professionals.

BW Medical prides itself on delivering a first-class customer experience, which has underpinned our success. With over 2000 customers we provide specialist services to Dentists, GP Practices, Consultants and Doctors across the UK.

What you'll be doing:

Key responsibilities

Be the front-line administrator for BW Medical Accountants NHS Pensions Management Service Manage the client engagement process for new clients using Docusign Carry out Anti-Money Laundering Checks via Smart Search Request and scan necessary documentation from new clients and file this into client electronic files Request and scan client NHS Pension information and file this into client electronic files Use Microsoft Teams to ensure client is progressed in a timely manner without unnecessary delay Respond to client enquiries via email and telephone Provide telephone cover for whole organisation Any other duties as required for assisting NHS Pensions Manager

What you'll be able to demonstrate:

Essential Skills and experience

Experience in an office environment Strong organisational skills with an ability to prioritise Meticulous and accurate with attention to detail Competent at writing emails in a professional manner Competent using Microsoft Office Packages; a good working knowledge of Outlook and Word is required with the ability to add, delete and format text and save changes Confident and pleasant telephone manner Professional and self-motivated

PLEASE NOTE THAT PRIOR KNOWLEDGE OF THE NHS PENSION SCHEMES IS NOT REQUIRED FOR THIS ADMINISTRATIVE ROLE.

Desirable Skills and experience

Experience in a Professional Services environment Experience of using Wolters Kluwer CCH Software

What we can offer you

Competitive reward and recognition package 33 days holidays including bank holidays and additional days for shutdown between Christmas and New Year (Pro-rata) Auto-enrolment pension scheme (subject to qualifying criteria) Health & wellbeing programme Free onsite parking Free tea, coffee The option to participate in regular activities and events organised by our social committee
Our core values underpin everything we do as a business. We always strive for excellence, act with integrity, build and maintain relationships with our current and future clients, show ambition to challenge and stretch ourselves to be the best in class and have fun where possible engaging with our community around us at every opportunity.

If you have what it takes to be part of our future success, we'd love to hear from you.

Please note - for the successful candidate, any employment is conditional on you having the right to work in the UK in the role in which you are employed.

Type of employment: Temporary (Maternity Cover), Full-Time

Location: On site at BW Medical Accountants Ltd, 2/3 Park Road, Gosforth Business Park, Newcastle upon Tyne, NE12 8DG

Please send CV and covering letter to Practice & Operations Manager

dawn.mcdonald@bw-medical.co.uk

Closing date: 8th August 2025

Job Type: Full-time

Pay: 24,000.00-25,000.00 per year

Benefits:

Company events Company pension Free parking Health & wellbeing programme Life insurance On-site parking
Application question(s):

Are you confident in using Microsoft Outlook and Word? Do you enjoy speaking with clients and professional third parties over the phone? Do you have office administrative experience?
Work Location: In person

Application deadline: 08/08/2025