Job Description

The Company:

Nationwide Energy is a successful Energy Consultancy trading since 2001 we have established ourselves as a major force in the SME hospitality sector. We have established a partnership model working with Breweries to service their tenanted & leasehold estates.

As a sector leading Energy Consultancy, Nationwide Energy has a reputation for outstanding customer service. We are looking for an experienced and professional Administrator for our busy contracts team.

Working as an administrator and closely with your colleagues and within other departments, you'll be providing a key supporting role to our customers. This is a busy but rewarding role in a friendly office.

Administrator key responsibilities include:

Contracts

To ensure all contracts are processed on customer's behalf correctly and in a timely manner. To liaise with customers and suppliers to ensure completion of contract submission. To provide support to our customers through the journey from start to finish. To re-agree contracts with customers when necessary. To ensure that customers' needs are dealt with promptly. To pro-actively manage the customer satisfaction journey. Investigate utility billing issues on behalf of customer.
Experience, qualifications, and training required:

To have previous experience and skills as an Administrator. Ideally have worked with a utilities supplier or energy broker previously. To have a pro-active and organised approach to tackling challenges and workload. Excellent data-input skills. Effective communication skills by telephone and email to customers and suppliers. To have experience with database systems and MS office packages.
This is an excellent opportunity for someone who has drive and motivation to work in a growing company. We are looking for an individual who wants to build a successful career with an Living Wage Employer & Investors in People accredited organisation.

29 days holiday including statutory holidays and holiday bonus scheme where you accrue an extra day's holiday for every full year of service up to 34 days.

If you're looking for an Administrator role with a great team environment, then apply now!

Job Types: Full-time, Permanent

Pay: 25,000.00-26,500.00 per year

Benefits:

Additional leave Casual dress Company events Company pension Free parking Life insurance On-site parking
Schedule:

8 hour shift Day shift Monday to Friday No weekends
Experience:

Administrative: 3 years (required) Energy Supplier/Consultant: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 26/05/2025
Reference ID: May 25