Job Description

Make a Real Difference

About Catch

Catch provides 1:1 transitional housing support, vocational training, and tailored care and learning experiences to help care-experienced young adults move towards independence.

The Role

We are seeking a highly organised, proactive, and professional

Office Administrator

to join our team. This is a key role supporting the smooth running of our office and property operations, ensuring effective communication across teams, and supporting positive transitions for young people entering our services.

This paid position offers an excellent opportunity for someone with strong administrative and IT skills who is looking to develop their career within a purpose-driven, dynamic organisation.

Key Responsibilities

Property & Tenancy Administration

Support the sourcing and management of client tenancies Coordinate internal and external property repairs Manage property-related administration and documentation Ensure property standards are maintained in collaboration with the maintenance team Develop and maintain positive relationships with landlords and letting agents

Client Transition Support

Support transition planning for new clients Work closely with the Deputy CEO and Community Supervisor to ensure smooth client onboarding Ensure all relevant stakeholders are informed and transition plans are in place

Utilities & Services

Manage utilities and Wi-Fi across properties Submit meter readings and ensure bills are paid on time Handle utilities-related enquiries Maintain ownership and oversight of Wi-Fi packages

AI & Process Improvement

Support the organisation in introducing AI tools to streamline processes and improve efficiency

General Administration

Manage the end-to-end Council Tax process, ensuring exemptions are correctly applied Carry out Fire Warden duties, including weekly compliance checks Manage services including Business Stream, Health Assured, Direct 365, and WRC waste/shredding Ensure payments are made on time and records/spreadsheets are kept up to date Support projects and undertake ad-hoc duties as required

Skills & Experience

Proven experience in an office or administrative role Strong organisational skills with excellent attention to detail Proficiency in Microsoft Office (Word, Excel, PowerPoint) Excellent typing and data entry accuracy Strong communication skills, including professional telephone manner Ability to multitask and prioritise effectively in a fast-paced environment Proactive, reliable, and professional approach to work
This role is ideal for a motivated individual who wants to use their administrative expertise to make a meaningful impact within a supportive team environment.

Apply Today

Make a real difference in young people's lives. Submit your application today -- we may close early if we receive a high level of interest.

Equal Opportunities

Catch is an equal opportunity employer. We believe diverse perspectives and backgrounds are key to a successful organisation. All qualified applicants will be considered regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristic.
We are proud to be an inclusive organisation with values grounded in equality, ethics, and respect.

Job Type: Full-time

Work Location: In person