Job Description

About us

Tracks Publishing Ltd is a small business in Peterborough. We are professional, fun, and friendly company. Our goal is to serve our customers and enjoy the work we do.

We are seeking a friendly and professional individual to join our small team based in Orton Southgate, Peterborough.

The ideal candidate will thrive in a small office where responsibility is shared between team members and will not be afraid to help out other departments when the demand requires.

Having been established since 1999, Tracks Publishing is one of the leading publishers of greeting cards in the UK, supplying over 2000 independent retails, multiple large chains and also exporting to countries all over the world.

Responsibilities:

- Managing the incoming sales enquires and orders

- Assisting the staff who manage the larger customers within and outside of the UK

- Liaising directly with sales agents on the road

- Working with other departments in the business to ensure customer orders are fulfilled on time and accurately.

- Handling telephone and email enquiries

- Creating and maintaining excel spreadsheets and providing data in this format to other departments within the business

- Working on in-house systems

Skills:

- Proficiency in using computerised systems for data entry and record keeping.

- Strong organizational skills with the ability to prioritise tasks effectively.

- Experience with Excel

- Excellent administrative skills with attention to detail.

- Ability to think outside the box to deliver value and speed to our customers.

Details

The position is full time, Monday - Friday, 9am - 5pm with a 30 minute unpaid lunch break (37.5 hours per week)

If you are a proactive individual with excellent organisational skills and are seeking employment within a small friendly team, we invite you to apply for this position and we really look forward to speaking with soon.

Job Types: Full-time, Permanent

Pay: 25,000.00 per year

Benefits:

Company pension Free parking On-site parking
Education:

A-Level or equivalent (required)
Experience:

Sage: 2 years (preferred) Customer service: 3 years (required) Administrative : 3 years (required)
Language:

English (required)
Work Location: In person