Job Description

Job description

Join Our Team at Kintota: An Award winning company Making a Real Difference in Plymouth!

Are you passionate about making a positive impact on vulnerable individuals' lives? Do you thrive in a supportive and empowering work environment? If so, we have the perfect opportunity for you!

At Kintota, we are dedicated to transforming the lives of those in need. Our agency goes above and beyond to provide essential support services, including assistance with shopping, bills, finding and moving homes, and overall life support. By empowering our clients to maintain their independence, we're not just providing assistance--we're fostering a community where everyone can thrive.

Key Responsibilities:

Answer and triage incoming phone calls, ensuring queries are directed to the appropriate person. Monitor and respond to office email accounts and WhatsApp chats in a timely manner. Booking and chasing appointments/ referrals. Creating and maintaining staff and client shared drives. Assisting with invoicing and rota changes. Provide general administrative support to management and team members as required. Maintain confidentiality and data protection standards at all times. Participate in the weekend on-call rota (telephone support only, approximately 1 in 6 weekends).

What Sets Us Apart:

Steadfast commitment to making a genuine difference. Range of comprehensive support services. Empowerment-focused approach. Invaluable impact on the community.

Why Join Our Team:

Competitive pay starting at 12.75 p/h (with increases in April and after probation). Medical insurance provided after probation. Amazing staff/team ethos, with a turnover rate of just 9%. Opportunities for growth and development.

What We're Looking For:

Strong administration and organisational skills. Excellent telephone manner. Friendly and approachable. Ability to build strong relationships with clients and colleagues. Experience in a similar role. Flexibility. Dedicated individual who is passionate about helping others. Valid driver's license and access to a car (desirable). Current DBS check or willingness to apply for one.
If you're ready to be part of a team that's making a real difference in Plymouth and beyond, we want to hear from you! Apply now to join Kintota and embark on a rewarding career where your efforts truly matter.

Job Type: Full-time, 40 hours per week

Pay: 12.75 per hour

Benefits:

Casual dress Company events Company pension Flexitime Private medical insurance
Schedule:

Day shift Monday to Friday Weekend on-call rota (telephone support only, approximately 1 in 6 weekends).
Language:

English (required)
Work Location: In person

Job Types: Full-time, Permanent

Pay: 12.75 per hour

Benefits:

Casual dress Company events Company pension Private medical insurance
Education:

GCSE or equivalent (preferred)
Experience:

Administrative: 2 years (required)
Language:

English (required)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person