Job Description

Job description

Crest Self Storage is a locally based self-storage company and we are seeking a part time enthusiastic Sales Assistant/Office Administrator for our busy office. The successful candidate should be well presented, possess strong administration skills and have an appreciation of the importance of quality customer service. Smart appearance and the ability to deal with customers face to face, via the telephone and email is essential.

Duties & Responsibilities:

Using a bespoke computer system to manage all aspects of the self-storage facility (full training will be provided). Answering incoming calls from customers and others. Communicating with potential, new and existing customers to ensure their storage requirements are met. Explain and promote company products for existing and potential customers. Address customer problems should they arise. Invoice customers, process payments and credit control duties where required. Assist colleagues within the office, predominantly on web sales and managing the customer journey. Monitor Live Chat and engage with customers in real-time. Various sundry administrative duties.

The Person:

Confident and friendly telephone manner Excellent communication skills, both verbal and written PC proficient with MS Office especially Excel Accurate data inputting skills Self-motivated Effective team player Good time management

Hours:

10 hours per week. 10am - 3pm, Saturday Sunday.

Location:

Crest Self Storage, Stirling

Benefits:

Company pension scheme; on-going training; on-site parking

Salary:

From 12.50 per hour

Job Types

: Permanent, Part-time

Schedule:

5-hour shifts; Saturday & Sunday

Experience:

Administration: 1 year (preferred)

Job Types: Part-time, Permanent

Pay: From 12.50 per hour

Expected hours: 10 per week

Benefits:

Company pension Free parking On-site parking
Work Location: In person