Job Description

Description

Purpose

The Office Management and IT team at CML oversee administrative processes, facilities, and IT support. They manage office logistics, coordinate resources, and maintain a productive environment for all employees. In addition to handling day-to-day operations, the team provide IT support, manage equipment, and ensure systems run efficiently.

The Office Management Coordinator at CML is responsible for delivering a wide range of office management duties, which also includes covering reception. You will provide hands-on support to the Office Management team by coordinating building maintenance, health and safety compliance, and contractor schedules. The responsibilities of the role include managing office repairs, maintaining logs, overseeing cleaning and supplies and supporting reception duties. This role also involves supporting with organising office events and ensuring a safe, well-functioning workplace. There will be an amount of manual labour i.e. carrying boxes, crates, helping to move desks, drawer units etc.

As the Office Management team also provides IT support to the company, it is important to have a keen interest in IT, and a demonstrable knowledge of Word, Excel and Outlook is essential.

To be successful in this role, you will be a self-motivated individual who can prioritise and follow through with tasks from beginning to completion, with little supervision. You will use your initiative to take the next step to task completion , implement new systems to increase efficiency, and think on your feet to expedite processes. You should be presentable, approachable, and punctual, with a keen eye for detail and a proactive approach to health and safety issues. Additionally, you must be able to handle a varied workload manage tasks effectively and maintain a 'can do' attitude whilst being part of a team.

Please note that although we work in a musical theatre production company this role is within the office management department and has little involvement with the musical productions.

The hours are from 11:00am to 7:00pm Monday to Friday and the contract is fixed term for one year (with the possibility of extension and/or permanency).

Key Responsibilities

Office Management

Support the Office Management Team with general office maintenance, including responsibility for liaising with building maintenance companies, reporting, organising repair and following through to safe receipt of invoice. Active involvement in the upkeep of our Health and Safety policy throughout the building, dealing with day-to-day maintenance of CML Health and Safety administration, in conjunction with the Deputy Office & IT Manager. Working knowledge of H&S risk assessments, strategies, and procedures. Responsible for updating the building maintenance logs and risk assessments. Manage the daily upkeep/logging of issues around all offices and departments, noting for example faulty lamps, doors, carpets, slip hazards etc. Liaise with contractors or those necessary regarding resolutions. First point of contact for cleaning supervisor, dealing with any issues as they present. Responsible for ensuring all office contractors carry out their visits/responsibilities/tasks when due/upkeep of contractor calendar. Coordination of staff lunches, leaving parties and office functions. Printer and photocopier maintenance, ensuring all printing devices within the building are in full working order. Assisting with weekly fire alarm tests and conducting alone when necessary. Responsible for ordering office and kitchen supplies in a timely manner, organising pick-up of recycling and secure shredding. Support of reception duties, including the covering of reception desk and general administrative duties - maintaining a clear area, answering the phone and dealing with general enquiries, data input and appointment making. Being 'hands on' with other tasks as requested by teams.

IT

Must have demonstrable skills in Microsoft Office products, in particular, Outlook, PowerPoint, Word and Excel, to assist staff with general issues as first line IT support. Interest in developing already present IT skills, ideal candidate will possess a natural problem-solving mentality and mindset. Responsible for day-to-day maintenance of mobile phone fleet and log of any issues, in conjunction with IT Manager.



This job description is not an exhaustive list and may be amended by the Office Management Team from time to time.

Person Specification

Proven experience in office-based administration roles or similar. Excellent attention to detail; efficient and highly organised; pro-active self-starter and a team player. Excellent interpersonal, written and verbal communication skills with the ability to communicate at all levels and between different cultures. Ability to build relationships at all levels, internally and externally, demonstrating confidence, professionalism and respect. Proven ability to prioritise workload and manage deadlines to optimise value of management time, proven organisational and forward planning skills. Experience of using, initiative, constantly seeking to improve ways of working to increase efficiency and effectiveness. Ability to maintain confidentiality in all aspects of work and handle sensitive information. Ability to demonstrate sound, measured judgement and initiative to address sometimes complex, ad-hoc issues that interrupt routine schedules. Positive attitude, proven ability to work well under pressure. High demonstrable proficiency with Microsoft Office especially Outlook, PowerPoint, Excel and Word. Proven IT Experience to respond as first line IT support. Be confident with responsibility for securing/alarm the office on some occasions.


We welcome applicants from all backgrounds and have an equal opportunity approach across all personal characteristics.



Please note that all applicants must have the right to work in the UK.

About Cameron Mackintosh Ltd

Cameron Mackintosh has been working in the theatre for almost 60 years and is the producer of several of the most legendary musicals of all time: Les Miserables, The Phantom of the Opera and Cats, three of the world's longest running, alongside the perennial Miss Saigon, Mary Poppins (co-produced with Disney), Little Shop of Horrors, and Hamilton in the UK, which he co-produces with Jeffrey Seller. With Stephen Sondheim, Cameron has created three musical revues: Side by Side by Sondheim, Putting it Together and most recently the hugely acclaimed Old Friends, starring Broadway legends Bernadette Peters and Lea Salonga in the West End and on Broadway.



Cameron and Director Matthew Bourne's newly reimagined production of Oliver! is playing to sellout audiences and rave reviews in the West End.



To celebrate Les Miserables' world record breaking continuous run of over 40 years, the Arena Spectacular Concert version of Les Miserables is playing an extensive World Tour (a first for any musical on this scale) selling out across the UK with a stellar cast of Les Mis alumni. Previous filmed concerts, at the Royal Albert Hall, the O2 Arena and the Gielgud Theatre, are still continually screened on television and in cinemas throughout the world, alongside Cameron's spectacular 25th Anniversary Concert of The Phantom of the Opera, also at the Royal Albert Hall.



In 2012, alongside Working Title Films and Universal, Cameron produced the hugely successful Oscar, Golden Globe and BAFTA award-winning film adaptation of Les Miserables, which is one of the most successful movies ever of an original stage musical. To celebrate over 10 years since its release, the movie has been remixed and re-released in full Dolby Atmos and Dolby Vision in selected cinemas around the world, as well as a new home vision 4K Blu-ray disc and iTunes download version of the film.



Cameron owns and operates eight historic London theatres, which have all been spectacularly rebuilt and refurbished for the 21st century. They house many of London's most successful hits. The Sondheim, formerly known as the Queen's, has been renamed in honour of Cameron's great friend, theatrical legend Stephen Sondheim. Music Theatre International, one of the world's oldest and largest libraries of secondary rights of many of the greatest musicals ever written, has been one of Cameron's companies for over 30 years. MTI represents and champions both exciting new contemporary writers as well as the great classics and proudly represents the second-class rights for Disney Theatrical.



In 1990, Cameron inaugurated the Chair of Contemporary Theatre at St Catherine's College in Oxford University, with Stephen Sondheim as his visiting professor. The current Professor is world-renowned director, Gregory Doran. Music Theatre International, one of the world's oldest and largest libraries of secondary rights of the greatest musicals ever written, is now one of Cameron's companies.



Cameron was knighted in the 1996 New Year's Honours for his services to British theatre and in June 2023, was awarded the Freedom of the City of London. In 2014, he was the first British producer ever to be elected to Broadway's Theater Hall of Fame.

Please make sure that you read the job description and person specification when making your application. These documents will be attached to the job advert.