Job Description

About Us

We are a busy and friendly independent car garage providing a wide range of vehicle services to our loyal customer base. We pride ourselves on excellent customer service, efficiency, and professionalism. We're now looking for a reliable and experienced

Office Manager

to join our team and help keep our operations running smoothly.

About the Role

As the Office Manager, you'll be the main point of contact for our customers and suppliers, ensuring that the office runs efficiently day to day. You'll handle administrative tasks, customer communication, and support the workshop team with scheduling and parts ordering.

Key Responsibilities:

Answering and directing phone calls and emails in a professional manner Booking in customer vehicles for repairs, MOTs, servicing, etc. Managing the workshop diary and communicating with mechanics and customers Ordering and tracking parts from suppliers Preparing and managing invoices and job cards Maintaining organised filing systems and general office tidiness Handling customer payments and keeping accurate records Liaising with insurance companies and warranty providers when required Ensuring compliance with health & safety and company procedures Occasionally collecting or delivering customer vehicles (when required)

Requirements:

Minimum 3 years of experience in the motor trade

(essential) Strong administrative and organisational skills Excellent communication and customer service abilities Confident using computers and garage management systems (experience with [insert system name if relevant] is a plus) High attention to detail and ability to multitask in a fast-paced environment Reliable, punctual, and able to work independently Full UK driving licence (preferred)

Benefits:

Competitive salary based on experience Friendly, supportive working environment Opportunity to take on a key role within a growing business Free on-site parking
Job Type: Full-time

Pay: From 25,000.00 per year

Benefits:

On-site parking
Work Location: In person