Job Description

JOB DESCRIPTION

JOB TITLE:

Office Manager - Shared Services

RESPONSIBLE TO:

Financial Controller

HOURS:

Full time Mon-Fri 0800-1700 - 42.5 hour week

INTERVIEWS:

Thursday and Friday, 29-30 January 2026

SUMMARY OF THE ROLE:

Working as part of the centralised administration team, you will provide consistent, effective, and efficient admin support across all branches. This varied role consolidates administration functions into one shared service, ensuring accuracy and consistency of processes, and supporting both finance and operations teams to task and finish administrative priorities to meet ever changing demands.

You will ensure accurate recording of purchase and sales ledgers, stock entry, banking, order processing and general administration tasks. You will also cover HR administration and ensure smooth flow of information across the business.

SPECIFIC RESPONSIBILITES

1.

HR Administration (Contractual Focus)

Assist with administration for starters and leavers, including contracts, documentation, and system updates.

Maintain accurate personnel records relevant to contractual obligations.

2.

Financial Administration

Process purchase ledger tasks, including raising purchase orders, checking order confirmations, and confirming receipt of delivery before posting purchase invoices.

Manage the sales ledger for supply-only contracts, including invoicing and providing credit control support where required.

Covering the role of allocating incoming payments to customer accounts, reconcile branch banking, and notify branches of payment allocations.

3.

Operations & Order Processing

Promptly and accurately process orders for all contracts, ensuring all details are correctly captured and confirmed.

Manage contract variations by raising amendments and updating the relevant staff to ensure timely action.

Check supplier order confirmations to ensure they match the order placed, liaising with branch staff or suppliers to resolve any discrepancies.

Send customers updates on delivery dates for supply-only contracts.

Enter branch stock takes into the central system accurately and on time.

Process installation labour hours for the purpose of job costing and reporting.

4.

Administration Support

Provide cover for branch Installation Administrators during periods of high workload, sickness, or onboarding.

Maintain effective communication between central administration and branch teams to ensure smooth running of all processes.

Support with general administrative tasks as required to ensure consistent service across all branches.

Key Skills

Excellent communication and customer service skills.

Working knowledge of IT systems including Microsoft Outlook and Word.

Manages time effectively so as to accomplish tasks efficiently.

Attention to detail and ability to multi-task.

Remains focused, productive and maintains quality of work during busy periods.

Be a confident communicator displaying a friendly, positive attitude at all times.

No job description can cover every issue which may arise within the post and at times the post-holder is expected to carry out other duties.

Our Mission....

To be the first choice regional supplier for fenestration to a broad range of customers who value our durable reputation for providing honest advice and value for money. We're always on hand to provide the best product and service, whether that's for a single unit of glass or a major development.

Job Types: Full-time, Permanent

Pay: 29,216.00-31,426.00 per year

Work Location: In person

Application deadline: 25/01/2026