Job Description

Job Overview

We are looking for a proactive and highly organised Office Manager to support the smooth running of our busy office at Lavis Electrical Services. This role is ideal for someone with proven experience in a fast-paced administrative environment and a confident, professional approach to customer care.

The Office Manager will oversee the scheduling of jobs, manage day-to-day office operations, handle incoming calls and emails, and ensure customers receive an exceptional experience from first contact through to completion of works. You will work closely with our team of electricians, liaise with staff on a daily basis, and provide direct support to the Director to help keep the business running efficiently and effectively.

Duties

Managing the day-to-day operations of a busy office and ensuring smooth workflow throughout the business Scheduling jobs, coordinating diaries and ensuring efficient allocation of electricians Handling incoming phone calls and emails, providing professional and friendly customer service Managing customer enquiries, quotations, bookings and follow-ups Liaising daily with electricians and the Director to support ongoing projects and operational needs Overseeing general administrative tasks including filing, record keeping and updating internal systems Supporting invoicing and purchase orders Maintaining organised office processes and contributing to improved systems and efficiency Ensuring excellent communication between the office and the wider team Assisting with compliance tasks, document management and keeping company information up to date Carrying out minor social media management including posting updates, responding to basic queries and maintaining a consistent brand presence

Qualifications

We are looking for someone who is genuinely proactive in their approach to work. The ideal candidate will take initiative, spot what needs doing without being asked, and confidently keep the office running smoothly even during busy periods. Proven experience in office management or administrative roles, particularly those involving supervisory responsibilities, is highly desirable.

Excellent organisational skills and strong attention to detail are essential, along with outstanding communication skills, both verbal and written, and a professional, confident phone manner. You should be adept at multitasking in a fast-paced environment and able to manage your time effectively while staying one step ahead of the day's demands.

Previous experience in clerical or administrative roles within a busy office setting is preferred.

Job Type: Part-time

Pay: 14.00-16.00 per hour

Expected hours: 16 - 20 per week

Benefits:

Company events Company pension On-site parking Private medical insurance
Work Location: In person