Job Description

Company Overview

Now Group are a creative graphic and branding agency specialising in the delivery of graphic solutions, print and displays. Our dedicated team have a wealth of skills and experience providing a professional service across the UK, working with an exciting range of nationwide and local clients!

Our key services include creative design, graphic applications, wide format printing, custom built displays and promotions, signage solutions, vehicle graphics, web design, marketing and advertising.

We're looking for someone with enthusiasm for the creative industry, who wants the opportunity to collaborate and learn with a small team.

:

Administrative support to the office team Handle incoming enquiries from existing and future customers across our range of markets (in person / phone calls / web enquiries / Etsy) Ensure potential clients are managed with our high service standards Dealing with customers in person - meeting/greeting and taking notes Scheduling calendar for production/installation team Enter customer orders onto the sales order system (Podio) Manage and maintain the CRM system (Podio) and ensuring all information is correct and up to date Liaise with internal departments to ensure orders are fulfilled successfully Organising dispatch of online orders Providing and following up quotations with customers Providing and following up purchase orders with suppliers Sending invoices to customers pre/post production Processing payments for purchase orders Chasing of outstanding customer accounts Ensure receipts/bills/invoices are all up to date and correct on accounts system

Requirements

Experience in an administrative role Strong organizational skills Attention to detail Punctual and reliable Good Phone manner Friendly and polite Strong numeracy skills Positive attitude Using initiative when other departments are busy Excellent communication skills, both verbal and written Familiarity with Google Suite applications is preferred Experience with accounting software is a plus

Benefits:

Pension scheme Employee discount on print Free on-site parking Annual holiday entitlement of 28 days including bank holidays Convenient location in Gledrid, Chirk (just off the A483), along the 2/2A bus route
If you are ready to join our creative environment, we invite you to apply today!

Join us at Now Group and help shape the future of signage and advertising.

Job Types: Full-time, Permanent

Pay: From 12.21 per hour

Expected hours: 37.5 per week

Benefits:

Casual dress Employee discount Free parking On-site parking
Language:

English (preferred)
Work Location: In person

Application deadline: 31/07/2025
Reference ID: Office Team Assistance
Expected start date: 01/09/2025