Job Description

The Role

We are looking for a driven, people-focused individual with excellent organisational skills and the ability to multitask in a fast-paced environment. As a leading manufacturer of timber play equipment, with state-of-the-art manufacturing capabilities, we are on a mission for growth & expansion. We are now looking to bolster our team with an Office Team Leader. The successful candidate will be responsible for overseeing a small team of Administrators and your day-to-day duties would include;

Main Responsibilities

Leading, supporting, and developing a small team of Administrators Overseeing the day-to-day activities of the team, ensuring efficient workflow Handling customer enquiries, including aftersales and resolving any issues Liaising with key customer accounts on all levels Liaise with various departments including purchasing, planning and production to ensure the smooth flow of orders Utilise Sage 50 and Excel to manage schedule plans and provide customers with lead times and expected delivery dates Overseeing and utilising internal CRM system Creating and monitoring reports and presenting the results to the management team Receipt and processing of customer orders into Sage 50 Processing quotes Handling incoming calls and emails

The Candidate

Previous experience of leading a team in a similar role would be beneficial Experience of working in a sales and operations office, within a manufacturing or logistics environment would be beneficial You possess a happy, friendly, positive outlook, with a can-do attitude You have keen commercial awareness, allowing you to spot opportunities for sales growth, finding efficiencies in office processes and improving the customer service experience Excellent communication skills with the ability to liaise with customers of all levels Strong problem-solving skills with the ability to think critically Excellent organisational and time-management skills with the ability to multitask effectively Flexible and adaptable approach to rapidly changing requirements Experience of working with Sage 50 or similar Proficient in Microsoft Office (Word, Excel, PowerPoint)

Further Details

Full-time permanent position with opportunities for growth for the right candidate Standard working hours from Monday to Friday - 8am-5pm Competitive salary based on qualifications and experience. Due to rural location, own transport is essential
If you are a highly organised individual with strong leadership skills and a passion for creating an efficient work environment, we encourage you to apply for the position of Office Team Leader.

Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Company pension On-site parking
Education:

GCSE or equivalent (preferred)
Experience:

Leadership: 2 years (preferred) Administrative: 2 years (preferred)
Work Location: In person