Job Description

Do you have experience in system maintenance and development, or work in HR and Payroll and are looking for a new challenge? Do you have a combination of technical expertise and the ability to problem solve? Do you have experience of building and running reports, ideally using ResourceLink Reporting Services or Power BI, to support with providing quality data? Are you enthusiastic, self-motivated and have a passion for providing excellent service? Do you have great communication skills and the ability to engage with a wide range of customers, both within and outside of the Council?



Look no further! We have a fantastic opportunity for a Systems Officer to join our team here at Xentrall HR Services, Stockton-on-Tees Borough Council.



Xentrall HR Services delivers comprehensive Payroll and Recruitment support to both Stockton and Darlington Borough Councils, as well as to a wide network of schools and academies.



The Systems Team is responsible for delivering system strategy, implementation, development, and maintenance across HR and payroll services.



This includes providing accurate and timely workforce data to internal and external customers.

Working closely with internal customers such as the Payroll, Pensions, Recruitment and Improvement teams to support all users and ensure smooth running of the service.

What Youll Do:

Support the development and delivery of system improvements and enhancements. Maintain and support HR system, including training users and liaising with software suppliers. Contribute to Systems enhancements projects. Promote a positive workforce culture focused on excellent customer service and continuous improvement.

We are keen to hear from you if you have the following skills and experience:

Educated to NVQ Level 4 (or equivalent) in a relevant subject or have the equivalent experience Experience to maintain and develop significant systems Strong IT skills Report writing experience Experience in HR, Payroll or ICT related roles or systems Ability to deliver project objectives to a successful conclusion Excellent customer service skills and experience Good communication skills and the ability to develop excellent working relationships with a wide range of people Able to prioritise work and work effectively towards meeting deadlines Strong team-working ethos



For more detailed information about the role, please refer to the and Person Specification included in the Supporting Documents section.



Xentrall HR Services, in partnership with Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued and supported to make a positive contribution at work.



We offer an excellent total reward package, including:
A competitive salary of up to 31,022 27 days annual leave per year rising to 32 with 5 years service (plus bank holidays). Ability to purchase additional leave is also available. Generous Pension Scheme through the LGPS with ability to pay extra and plan for retirement. Access to a number of other employee benefits including learning and development opportunities, a car lease scheme, discounts at high street and online retailers, an employee assistance programme and physiotherapy services.



And thats not all - you can also work flexibly where you can work part of your week at home.



For more information about working for Stockton-on-Tees Borough Council, please visit the Careers section on our website:



https://www.stockton.gov.uk/careers



If you would like an informal discussion about the post, please contact Lee Shiells, Manager - Systems, Improvement and Recruitment on Lee.Shiells@Xentrall.Org.uk or 01642 528875

Guidance for applicants

You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience.



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