Job Description

Sales Office Administrator

51 Waterloo Road, London NW2 7TX
Hours: 9am to 5pm
Salary: Depends on experience

Rustins owns a portfolio of leading niche household care brands including Rustins, Briwax, Antiquax, Brummer, Bondaglass, Oven Mate, Lord Sheraton, and Big D. Based in North London, our products serve households, DIY enthusiasts, and trade professionals.

Our customer base includes major, e-commerce platforms, small independent retailers, distributors, wholesalers, paint and builders merchants, and independents. Learn more at www.rustins.ltd.

About the Role

Due to continued growth, we are seeking a

Sales Office Administrator

to join our busy and collaborative sales team. You'll be responsible for processing customer orders and supporting day-to-day sales operations.

Our customers include e-commerce platforms, wholesalers, multiple chains, and independent retailers. While most are UK-based, we also export to over 30 countries -- export orders require additional administration.

You'll handle orders via:

Phone Email EDI (Electronic Data Interchange)
All order data is managed through our internal computer system. You'll work closely with:

Customers Field-based sales team Technical team Logistics and warehouse team

Key Responsibilities

Accurately enter customer orders into our sales order system (data entry) Generate and send invoices to customers Respond to administrative customer service requests Coordinate with the sales and warehouse teams to ensure high service levels Develop product knowledge to assist customers effectively

Preferred Skills and Experience

Friendly and professional telephone manner to represent Rustins positively Comfortable using computers and programs such as Excel, Word, and Outlook. Familiarity with UK geography to help customers locate stockists Strong team player with a helpful attitude toward colleagues and customers Enthusiastic and well-organised

To apply:

Email your CV to

jobs@rustins.co.uk

Job Type: Full-time

Pay: 25,000.00-30,000.00 per year

Benefits:

On-site parking
Work authorisation:

United Kingdom (required)
Work Location: In person