Job Description

About the Role...



Receiving and processing patient referrals



Booking and changing appointments for patients either via a phone call, a text message, or an email



Answering and signposting general enquiries from patients calling our appointments line



What we're looking for.....



Applicants should have at least 2 GCSEs (or equivalent) Grade C or above including Maths and English. Knowledge and experience of working in the NHS is preferred as is the ability to work to tight deadlines. The successful candidate will be able to work as an individual and as part of a team having the ability to be flexible, being able to prioritise and organise work in order to meet tight deadlines whilst being able to adapt to the changing needs of the service. It is essential to be able to demonstrate excellent oral and written communication skills, together with accuracy and attention to detail whilst maintaining confidentiality at all times. Good data entry/keyboard skills are desirable.



We will give you;



The chance to make a difference to people in our local communities



Career development opportunities



Please see attached and Person Specification.



For further information please contact the below email address for an informal discussion or visit to the department.



Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.



Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.



This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.



The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).



What should you do next?



Have a look at the job description and if you like what you see then apply today. Don't miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. your NHS needs you!