Job Description

About Omnes

At

Omnes

, we believe fashion should look good and do good. We're a sustainable fashion brand committed to creating high-quality, ethically made clothing that helps people feel confident while caring for the planet.

We're growing our team in

Newcastle

and looking for passionate, people-focused Sales Advisors who share our values and love connecting with customers.

About the Role

As a

Sales Advisor

, you'll be the face of Omnes -- delivering exceptional customer experiences and helping shoppers find pieces they'll love and feel good about.

You'll play a key role in representing our commitment to sustainability, inclusivity, and responsible fashion.

Key Responsibilities:

Provide friendly, knowledgeable, and personalised customer service Maintain excellent product knowledge, especially around sustainability and materials Support with daily store operations, visual merchandising, and stock management Contribute to a positive team atmosphere and help achieve store goals Uphold Omnes brand values and sustainability ethos in everything you do

About You:

Passionate about sustainable and ethical fashion Confident, approachable, and proactive in helping customers Strong communication and teamwork skills Reliable, organised, and motivated to deliver great results Previous retail or customer service experience is an advantage (but not essential - full training provided)

What We Offer:

A better living wage- fair pay for meaningful work Full training and ongoing support Opportunities to grow within a forward-thinking, sustainable fashion brand A positive, inclusive, and creative work environment

Requirements

Strong communication skills with the ability to engage confidently with customers Organisational skills to manage stock and maintain an orderly sales environment Basic maths skills for handling transactions accurately Excellent time management to prioritise tasks effectively during busy periods Ability to demonstrate good phone etiquette when communicating via telephone or email Experience or knowledge of merchandising principles is desirable but not essential Demonstrated ability to upsell products tactfully and effectively Organisational skills to manage multiple tasks efficiently within a fast-paced setting
Job Types: Full-time, Part-time

Pay: 13.45 per hour

Expected hours: No more than 40 per week

Benefits:

Employee discount Store discount
Work Location: In person