Job Description

About The Role
Join our Clinical Contact Centre team at Lloyds Clinical as a Nurse Advisor and play a vital role in providing remote medical support and advice to patients. You'll ensure adherence to regulatory and ethical standards, while actively contributing to professional development and service improvements. This exciting opportunity allows you to build and maintain strong relationships with both internal and external stakeholders, making a real difference to the quality of care provided. If you're looking for a dynamic and rewarding role that offers both professional growth and the chance to impact patient care, we want to hear from you!
Why Lloyds Clinical?
We have a lot to offer at Lloyds Clinical, not only to the 100,000 patients we support, but also to our employees. Alongside our outstanding training & development programmes we offer:

• Laptop & mobile phone
• Annual bonus scheme
• 36 days annual leave (inclusive of bank holidays)
• Private medical insurance
• Up to 1200 refer a friend bonus
• Company Pension Scheme
• Full support from our employee assistance programme including access to wellbeing services, exercise videos, podcasts and more
• NMC fees paid after one-years' service
• Annual subscription to RCNi CPD platform

About You To be suitable for the Nurse Advisor role at Lloyds Clinical, you must be an active Registered General Nurse (RGN) with current NMC registration. You should have clinical experience in relevant specialties, with a strong foundation of clinical knowledge and expertise. Excellent communication skills are essential, particularly in interacting with patients, families, and healthcare providers, as you will need to build rapport and trust with both patients and caregivers. Strong organisational skills are required to manage multiple responsibilities efficiently. You must also have a comprehensive understanding of relevant healthcare laws, ethical guidelines, and compliance requirements, particularly in documentation and maintaining patient confidentiality.
About Us
At Lloyds Clinical, with over four decades of experience supporting patients since 1975, we are dedicated to delivering exceptional clinical homecare services to more than 100,000 patients in their own homes, workplaces, or communities across the UK. Our comprehensive range of treatments spans from medication delivery to specialised nursing for complex conditions such as home parenteral nutrition, chemotherapy, IV antibiotics, enzyme replacement therapy, rheumatoid arthritis, multiple sclerosis, and beyond. Working in collaboration with the NHS, pharmaceutical companies, and private medical insurers, we prioritise patient care and are guided by our values of Delivering together, Being Accountable, Giving it our all and Continually Improving to provide the highest standards of service delivery and patient outcomes.
We pride ourselves on being an equal opportunities employer, committed to diversity & inclusion, taking a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our resourcing team.

Skills Required