One Stop Shop Officer
Cheshire, United Kingdom
Job Description
Halton Direct Link, has transformed the delivery of the Council\'s services by making the services more accessible to the residents of Halton. The two One Stop Shops provide access to the service face to face and Contact Centre has improved access via the telephone.
We are currently recruiting (full time and part time) staff to join our friendly customer services team here at Halton Direct Link. As a One Stop Shop Officer, you will deliver a range of council services to our customers.
Hours available
- 2 x 37 hour vacancies working Monday - Friday, mixture of shifts between 8.45 - 5.45
- 1 x 24 hour vacancy working Wednesday - Friday, 9.00 - 5.30
- 1 x 20 hour vacancy working Monday -Friday, 12.00 - 4.00
You will have experience of dealing with customers in a face to face capacity or over the telephone, have excellent customer service skills together with the ability to quickly recognise and deal with customer needs. Ideally you will be experienced in the delivery of one or more of the councils services and be used to working in a team environment although not essential for the right candidate.
Applicants for the post should be computer literate, have excellent keyboard skills and have an understanding of Microsoft Office tools.
This role would involve working at either of our Halton Direct Link outlets. We are a friendly and supportive team and offer full training.
For an informal discussion about this post, please contact Lorraine Miller, Team Leader 0151 511 8468 or Matthew Khan, Team Leader 0151 511 5462 or Helen Goodwin, Interim Divisional Manager 0151 511 7097
Please specify in your application which roles you would like to be considered for.
Interviews will be held week commencing 2nd October 2023
Downloads
How to Apply
Please apply online via the link provided.
Please note, we do not accept CVs. Please fully complete the on-line application form.
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Job Detail
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Job IdJD3004412
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:£22369 - 24054 per year
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Employment StatusPermanent
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Job LocationCheshire, United Kingdom
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EducationNot mentioned