Job Description

One Stop o 5205 Central - Cheltenham Hilltop - GL50 4NN o Apply by 27-Jul-2025
About the role
We're looking for a Store Manager to join our team at One Stop, a subsidiary of Tesco. As a Store Manager, you will be working in a fast paced retail environment where no day is the same.


You will be responsible for the overall daily operations of your store, ensuring efficiency and profitability.


As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on the job coaching and feedback.


With your guidance, your store will always remain a safe place to work and shop.




What is in it for you
One Stop is committed to making everyday life easier for our customers! With a strong presence in local communities, we offer a wide range of quality products at great value, alongside friendly and helpful service. As part of the Tesco Group, One Stop combines the benefits of a large organisation with the close-knit feel of a neighbourhood store. We're passionate about creating a welcoming environment for both our customers and our colleagues and we're always looking for enthusiastic individuals to join our growing team!

Flexible Working

We know life looks a little different for each of us. That's why at One Stop, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

One Stop Benefits

At One Stop, we value our colleagues just as much as our customers -- and that's reflected in the wide range of benefits we offer.


To explore the full list of colleague benefits, and scroll to the bottom of our Careers Page.

As a proud subsidiary of the Tesco Group, One Stop operates as an independent business. This means that while we share the same values, the benefits we offer may differ from those available at Tesco.

Community Involvement

At One Stop, being part of the community is at the heart of everything we do. From supporting local charities and groups to partnering with national organisations, we're proud to give back in meaningful ways.


Over the past decade, we've raised over

10.4 million

for good causes and donated the equivalent of

1.6 million meals

through our partnerships with

FareShare

and

Olio

, helping to reduce food waste and support those in need.


Working with us means you'll have the chance to make a real difference whether it's climbing mountains, running marathons, or simply organising a local raffle, our colleagues go the extra mile to support the causes they care about.

Diversity & Inclusion at One Stop

At One Stop, everyone is welcome. We're proud to be an inclusive workplace that celebrates the unique backgrounds, perspectives, and experiences of our colleagues. Everyone is treated fairly and with respect. Diversity and inclusion are at the heart of our values.


As a

Disability Confident Leader (Level 3)

, we're committed to creating an accessible and supportive environment for all. We offer

reasonable adjustments throughout the recruitment process

, including interviews, to ensure every candidate has a fair opportunity to succeed.


Our six colleague networks Armed Forces, Disability, LGBTQ+, Families & Carers, Race & Ethnicity, and Women help foster a safe, supportive environment where everyone can thrive and be themselves.

One Stop have the right to withdraw the vacancy before the closing date should a successful application be received prior to the closing date. As such we would highly encourage you to submit your application as soon as you can.


You will be responsible for
I lead and line manage a team of Shift Leaders and colleagues in one store, ensuring I spend regular quality time with them on shift. I personally know all of my colleagues and I understand how people feel about working within my store through talking and listening. I lead and enable a culture where colleague experience is at the heart of everything we do. I am curious and role model a self-serve culture, I am confident that I can use the tools available to me to resolve any queries and encourage my team to do the same. I lead a culture where we get the basics right first time, this includes ensuring colleagues are trained, have a warm welcome to Onestop, we are compliant in all aspects of pay and employment compliance and colleagues have the tools to do their job. I also, look after the safety, health and wellbeing of my colleagues by supporting them to be at work. I continually review the shape and capability of my team to ensure our workforce is future fit through inspiring great performance and supporting your performance to create a high performing team. I complete all people leadership tasks for my team including absence management and solving problems I recognise my teams' contribution and performance and celebrate with them regularly. I understand what the resource needs are for my store, spotting and developing talent internally and externally recruiting the best people in the industry. I ensure my talent pipeline is diverse and inclusive to reflect the community I serve. I manage all KPIs for my store, sharing ideas with other Store Managers in my area in order to maximise growth and profitability. My performance is measured through day job activities, my strategic objectives, myself and my impact on others. I am responsible for the operation of all services in my store including, post office local, EvRi and vending I am responsible for implementing business changes and new ways of working in my store. I ensure I resource my store within my labour budget to ensure it remains open for trading and compliant. I ensure candidate care is a priority and recruitment principles are followed. I ensure customers in my store have a great shopping trip and as a business we bring benefit to the local communities through trusted partnerships. I coach my team daily to deliver a great shopping trip and excellent retail store standards I continually review local competitor activity to understand the threats/opportunities and turn my insight into action. I ensure customers and colleagues in my store go home safely everyday by leading a robust health and safety culture, reviewing preventable incidents, accidents and audit performance. I support my team with completing tasks such as, serving customers, replenishment of stock, completing safe and legal routines, as well as my line management responsibilities. I am the DPS/Premises holder and I am responsible for the sale of all alcohol from my store *

If this store has a Post Office Local, You will be responsible for operating and managing all Post Office processes therefore you will need to undertake a Post Office Financial and criminal conviction background check, which you will be required to pass in order to proceed with this role, if these checks fail, we will be forced to withdraw the job offer.'