Job Description

JAbout the Role

Join our dynamic

E-commerce team

to drive online growth across

TikTok, Amazon, and Shopify

platforms.
You'll be responsible for managing online stores, executing marketing campaigns, optimizing listings, and ensuring excellent customer experience throughout the sales journey.

Key ResponsibilitiesOnline Sales & Marketing

Develop and execute sales strategies to increase revenue across TikTok, Amazon, and Shopify. Optimize product listings, pricing, and promotions to improve visibility and conversion rates. Plan and manage advertising campaigns (TikTok Ads, Amazon PPC, Shopify Ads) to achieve performance goals. Collaborate with influencers and leverage livestreaming to boost brand exposure and engagement. Monitor and analyze sales performance, customer behavior, and market trends to refine marketing strategies. Implement SEO strategies to improve search rankings and organic traffic.

Platform & Store Management

Maintain and update product catalogs, images, descriptions, and pricing across all e-commerce platforms. Ensure compliance with marketplace policies, including content standards, ad regulations, and service requirements. Coordinate with the supply chain team to maintain optimal stock levels and ensure timely replenishment. Identify and resolve listing errors, account restrictions, and customer disputes efficiently.

Daily Operations & Customer Service

Process and manage daily orders, returns, and exchanges to ensure smooth fulfillment. Respond to customer inquiries via email, chat, and social media with professionalism and accuracy. Collect and analyze customer feedback to improve product offerings and the shopping experience. Develop and enhance operational workflows to improve efficiency and scalability.

Requirements

Proven experience in

TikTok Shop, Amazon Seller Central, or Shopify

operations. Strong understanding of

e-commerce marketing

, including paid ads and performance optimization. Knowledge of

SEO, content marketing, and conversion rate optimization (CRO)

. Strong analytical and problem-solving skills with the ability to interpret sales data. Excellent communication, teamwork, and multitasking skills. Ability to work independently in a fast-paced, target-driven environment. Fluency in

English

; additional languages (especially Chinese) are a plus.

Preferred Qualifications

Experience with

livestream e-commerce or influencer marketing

. Familiarity with

AI-driven marketing tools and automation systems

. Previous experience in

direct-to-consumer (DTC)

brand operations.

Career Growth

This role offers exposure to multi-platform e-commerce management, international brand marketing, and digital retail innovation.
You will gain hands-on experience in developing campaigns, analyzing performance data, and scaling global online sales channels.

Job Type: Full-time

Pay: 27,600.00-36,000.00 per year

Benefits:

Employee discount
Work Location: In person