Job Description

On-Site Support Engineer | Based out of Head Office in Sale | 25,000 + Excellent Benefits

Join one of the UK's fastest-growing cloud service providers and take your IT career to the next level!

Our client doesn't just keep businesses online -- they power their success through cutting-edge technology, cloud innovation, and world-class support. They're now looking for a proactive, hands-on

On-Site Support Engineer

to join their growing technical team in Sale.

If you love being on the move, solving problems face-to-face, and working with a variety of technology every day, this is the role for you.

What's In It For You:

23 days' holiday + bank holidays Birthday day off - paid! Private Medical Healthcare (mental health, optical & dental cashback) Gym membership & Reward Gateway discount scheme Length of Service bonuses and career development opportunities Auto-enrolment pension Free onsite parking Quarterly socials & annual Christmas party

Key Responsibilities of the On-Site Support Engineer:

Installing, configuring, and supporting PCs, laptops, and tablets to company specs. Troubleshooting hardware and software issues with speed and precision. Onboarding new users using Active Directory and company systems. Managing internet connectivity setups, including phone hotspots and modems. Supporting both local and remote users in a Windows environment. Performing IMAC tasks (Install, Move, Add, Change) and maintaining accurate ticket records. Travelling to client sites (50%+ of your time) - a company vehicle will be provided wherever possible. Occasionally working after-hours to keep clients running seamlessly.

What We're Looking For:

1-3 years' experience in IT user support (hardware/software). A strong understanding of Windows OS, networking, and server environments. Great communication skills - confident, professional, and personable. Excellent troubleshooting and analytical ability. A positive, adaptable, and detail-focused attitude. A full UK driving licence (essential for site visits).
Bonus points if you have experience with:
Network cabling, data centre support, or internet connectivity troubleshooting.

Why Join?

They're an established, fast-growing cloud and cybersecurity MSP based in Sale, delivering secure, high-performance IT solutions to clients across the UK. You'll be part of a close-knit, forward-thinking team that's passionate about technology, teamwork, and continuous learning.

This is more than just a job -- it's your chance to grow into a trusted IT professional with a company that rewards initiative, skill, and energy.

Ready to take your IT career out on the road?

Apply today and become a key part of the on-site support team!

Job Type: Full-time

Pay: 24,000.00-25,000.00 per year

Benefits:

Company events Company pension Gym membership On-site parking Private medical insurance
Work Location: In person