Job Description

Join Our Team as an Operational Assistant at Glasgow Prestwick Airport

Are you ready to be part of something fast-paced, dynamic, and essential to global trade? We're looking for enthusiastic and motivated Operational Assistants to work alongside Air China at Glasgow Prestwick Airport.

This is your opportunity to play a key role in the success of our 24/7 cargo operation, supporting vital international connections and helping us deliver world-class service every single day.

Why Join Us?

Be part of an airport owned by the Scottish Government, directly employing around 450 people and supporting over 4,000 jobs across Scotland's thriving aerospace cluster. Step into a role where no two days are the same - every shift brings new challenges and opportunities. Work in the heart of Scotland's aerospace industry, contributing to essential services that keep people and goods moving across the world.
The Role

As an Operational Assistant, you'll be at the centre of our busy airport operation, ensuring everything runs smoothly and efficiently. From working closely with Air China supporting key ground activities, you'll make a real difference to the success of our cargo and aviation services.

What We're Looking For

Flexibility to work in a 24/7 shift environment (40 hours per week, Monday-Sunday). A full UK driving licence is essential. A team player with a strong work ethic, reliability, and the drive to deliver in a fast-paced environment.
What You'll Get

A permanent role in a high-performance operational team. Career development opportunities in a growing and future-focused airport. The chance to contribute to one of the most exciting chapters in Glasgow Prestwick Airport's history.
Ready to take off? Apply today and help shape the future of aviation with us!

Key Responsibilities:

Office work

Customer service, answer phone calls, reply to emails, and other daily matters. ULD data check and update cargo system. Flight data check in cargo system. Deal with claims. Attend meetings with service providers. Check handling invoices.
Warehouse supervision

Focus on cargo buildup according to the building instruction. Cross check all related documents. Supervise all ULD ready to be loaded a certain time before flight departure.
Ramp supervision

Check all facilities on stand and available for use before flight arrival. Monitor refuelling, catering and engineering service. Supervise flight unloading and loading. Focusing on crew transport. Check the flight documents, obtain the crew's signature where required, and file them for record. Assist in resolving the problems of crew related to flight operation whenever needed.
Communication

Communicate with related departments, including sales team, warehouse and ramp. Focus on WeChat & WhatsApp information from the sales team, warehouse, ramp and deal with any irregularities.
Any other work not mentioned, follow the instruction from the line manager and general manager.

Ideal candidates will have previous administrative experience, an understanding of the Aviation industry, excellent organisational skills and strong attention to detail.

Key Skills and Abilities:

Organise, prioritise and manage time / work effectively. Excellent written, verbal, and interpersonal skills. Mandarin spoken (desirable). Proficiency in Microsoft Office, particularly Outlook, Word, Excel, and PowerPoint. Good team player and able to work on own initiative. Self-disciplined and able to work to tight deadlines. High level of discretion and confidentiality.

Benefits of working at GPA:

Cash Health Care Plan (after six months employment). Life Assurance 4 x salary (after six months employment). Auto enrolled into our Pension Scheme (after 3 months employment) - enhanced upon request. Electric Car Scheme. Bike 2 Work scheme. Technology scheme (December). Uniform (as required). Enhanced Annual leave, depending on service length. Free Parking. Staff discounts in partnership with Dufry World Duty Free, access to their Staff Shopping Website with an excellent 30% discount on most brands across the site.

Please note to work at GPA you must be:

18+ Comply with UK Right to Work checks and provide associated relevant documentation at interview. Confirm your identity by providing a copy of your passport or driving licence. Upon request, provide GPA with a complete five-year referencing history inclusive of all employment, self-employment, and education. Any gap period of 28 days or more must be covered by a personal reference to which you must also provide contact details. Upon request, provide a Criminal Record Check Certificate (Level 1 Disclosure) from Disclosure Scotland. This must not display any disqualifying convictions as detailed on the Civil Aviation Authority website. Where applicable, undertake a Counter Terrorist Check (CTC) and understand that deployment to any security related activities is conditional upon the satisfactory result of such a check. Where applicable, undertake a Counter Terrorist Check (CTC).
We are proud to be a Disability Confident employer and are committed to applying equal opportunities at all stages of our recruitment and selection process. Reasonable adjustments will be made to our recruitment process to ensure that no applicant is disadvantaged.

Job Types: Full-time, Permanent

Pay: From 27,851.20 per year

Benefits:

Additional leave Company pension Employee discount Free parking Health & wellbeing programme On-site parking Sick pay
Application question(s):

Do you hold a full UK Driving Licence?
Work Location: In person