Job Description

"Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation."



At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.



For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all.



Purpose



The purpose of this role is to champion a culture of continuous improvement and high performance across Shaw Trust by leading operational excellence initiatives. The postholder will drive process improvement projects, conduct root cause analyses, and support risk mitigation strategies that align with organisational goals. Through operational analysis, performance evaluation, and strategic reporting, they will identify opportunities for improvement and ensure that all initiatives deliver measurable impact and return on investment.



This role also acts as a key connector between operational teams and central support functions, fostering collaboration and ensuring alignment with strategic objectives. The postholder will engage teams through coaching and mentoring, support deep-dive performance reviews, and lead local change projects. They will also manage project governance through clear documentation, including Memorandums of Understanding and Exit Strategies, ensuring sustainable outcomes and effective handovers.



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Location:

You will be home based



Employee Benefits



As an employee of Shaw Trust as well as positively impacting people's lives, you will have access to the following benefits:



25 days annual leave per year (plus bank holidays), with incremental increases post 3 years' service up to 28 days, and the option to purchase additional holiday



2 days paid volunteering leave each year



An enhanced pension scheme after 6 months



Life Assurance at 3 times your annual salary rate



Access to a suite of learning and development opportunities including paid for apprenticeship and masters' levels qualifications, and management development programmes



Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Neurodiversity Peer Support Network, Women's Network, MANaging Network, Menopause Network Group)



Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan



Opportunity to request flexible working from day one



Our Strategy



To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here: https://www.shawtrust.org.uk/content/uploads/2020/09/Vision-2030-Strategic-Directive-5-9.pdf



Join a diverse and inclusive organisation



Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.



In addition;



We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK.



We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government's Access to Work scheme.



Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.



We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion.



If you have accessibility requirements and/or would like further information about the role, please contact: Resourcing@shaw-trust.org.uk



Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.