Job Description

Operational Functional Head

Oakhill Secure Training Centre (STC), Milton Keynes, MK5 6AJ

G4S Care and Rehabilitation Services

55,179.00 per annum with excellent company benefits including Pension Scheme

About us

G4S Care & Rehabilitation Services (CaRS) currently manages four prisons, one secure training centre and a number of community contracts in England and Wales. The philosophy of our secure environments is to rehabilitate offenders and equip them to re-integrate into mainstream society on release.




At Oakhill Secure Training Centre we look after young people aged 12 to 18 years old who have been remanded or sentenced to periods of detention. The vulnerable young people in our care can be challenging with a wide range of social and emotional complex needs. This is an environment that calls for high standards of social care and service delivery to provide a secure and stable environment for young people to develop their life skills and address the behaviours that have led them into custody.




Oakhill Secure Training Centre works closely with the Youth Custody Services to ensure that its regimes and designs reflect best practice in residential care to prevent offending.

About the Role

We are looking for Operational Functional Head to join our senior management team at Oakhill Secure Training Centre to provide effective management of the relevant functional department and activities in line with customer and contractual requirements whilst help create and embed our culture and values.




As an Operational Functional Head, it is important that you have substantial and current management experience, ideally within a secure environment and have the ability to thrive in a dynamic and challenging setting.




You will be managing a small team of direct reports responsible for delivering the day to day operation of the centre.




Some of the key responsibilities for this role are;


To meet or exceed contractual requirements for your functional area. To deliver and develop a functional business plan. To manage and control devolved budgets to meet functional targets. To ensure that all audits / assurance statements relevant to your functional area are achieved. To work collaboratively with other functional managers to ensure that the centre delivers to maximum capacity. To ensure management of the non-effective for your function with a key focus on control of sickness absence, TOIL and achieving annual leave and training targets. To ensure all PDRs and supervisions are completed on time and are subject to an effective quality assurance process. To ensure that all direct reports have regular 1:1 supervision and that these are conducted throughout the function. To deliver a fair, decent and challenging regime for children which maximises the opportunities for attending education, reducing risk and preventing re-offending. To respond thoroughly and within time parameters to all child queries, complaints and grievances related to the function. To promote a concept of community inclusion, ensuring that all equality and diversity standards are maintained at all times. To act as Duty Director and to ensure that all incident reporting procedures are followed along with the effective management of incidents. To conduct investigations and projects as requested by the Director / Deputy Director You are required to comply with the UK General Data Protection Regulations (UK GDPR) and Data Protection Act 2018, and the organisation's Data Protection Policies and must ensure that personal data relating to service users, colleagues and others is collected, stored, processed and disposed of in accordance with these requirements. You must only access personal information necessary for your role, maintain confidentiality at all times and immediately report any data breaches or suspected breaches in line with G4S procedures. This role requires active commitment to our Company values and all employees are expected to treat colleagues, service users and third parties with respect, fairness, and professionalism at all times, by actively contributing to an inclusive and supportive workplace, in daily work and decision-making. Assist in the promotion of creating a positive Health and Safety culture across the site through leading by example, this includes reporting accidents and near misses in a timely manner and following the applicable safe systems of work for the role.

About you

The role requires working with a wide range of stakeholders in a high profile environment and it is key that you are flexible and adaptable to deal with ever-changing scenarios.




It is essential that you are a dynamic and engaging individual who shares our ethics and values to deliver a first class service for Children, employees and the customer.




You must have substantial management experience, have the ability to think strategically and experience of leading people.




The successful candidate needs to be resilient, innovative, passionate a good communicator and shares the Centre Director's vision of Oakhill Secure Training Centre and embed best practice. A leader who develops transparent and collaborative ways of working to engender openness, trust and inclusion.




This is an opportunity to make a real difference. You will motivate, inspire and lead your team to success, despite the significant challenges of managing a complex environment.

More about Us

At G4S, we invest heavily in our people. If you join us you will have a job specific induction programme to equip you with the skills and knowledge for the job. As well as ongoing support and development opportunities we offer generous holiday entitlement, company pension, an onsite gym, free onsite parking and the chance to do an extraordinary job - every day.




For more information on Oakhill Secure Training Centre please visit, https://oakhillstc.co.uk/




Equality and Diversity is an important part of G4S Care and Rehabilitation Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process




G4S Care and Rehabilitation Services is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals.




Safeguarding children and young people is our primary focus and the welfare of the child is paramount. Therefore we have a corporate responsibility to ensure that the safeguarding and our G4S values are at the centre of all we do.



To apply for this role, you must be eligible to work in the UK and must have been resident in the UK for a minimum of 3 years. You will also be required to undergo DBS enhanced level security clearance and will need to provide full details of your work and educational history covering the last 10 years as part of the screening process