Job Description

Are you ready to make a meaningful impact in community adult mental health? We are seeking a dynamic Operational Lead to drive excellence in service delivery and support our dedicated team in providing compassionate care.



Telford and Wrekin Community Mental Health Service provides assessment and evidence based interventions for people who are presenting with complex mental health difficulties that are significantly impacting on their daily life alongside our partner organisations.



We have a collective leadership approach within our service where responsibility, decision-making, and influence are shared among a group of leaders rather than being concentrated on a single leader. It's built on collaboration, mutual accountability, and the belief that diverse perspectives lead to stronger outcomes.



We are looking for someone who can;



Inspire and develop a multidisciplinary team, ensuring a positive and cohesive work environment.



Lead team-building initiatives to strengthen collaboration and morale.



Oversee service delivery, ensuring efficient and effective care pathways.



Work closely with GPs, social care, and voluntary sector partners to integrate services.



Implement quality improvement strategies to enhance patient outcomes.



We welcome informal visits and enquiries. If you'd like to learn more about the team or role, please feel free to get in touch before applying.



You will carry day to day responsibility for the operational management and delivery of the service.



Ensure that a high quality of service is developed and delivered within this clinical area.



Working in partnership with service users, carers, the wider multi-disciplinary team and other partners and agencies to ensure effective outcomes



To provide leadership and support the Service Manager in ensuring high quality care is provided across the pathway



With the support of the Service Manager, you will hold delegated responsibility for the management of the pathway team budget.



You will have responsibility for ensuring performance within designated trust standards including Key Performance Indicators and financial management targets.



You will be responsible for the management of staff within the team, leadership, the delivery and delegation of management supervision and ensuring appropriate clinical / professional supervision takes place as per Trust policy and procedure.



You will also play a key role in building relationships and partnership both internally but also within the wider system to ensure that the efficient and effective care is delivered to individuals



By joining Team MPUFT, you will be helping your communities and in return for this, we will support you by;



Supporting your career development and progression



Excellent NHS Pension scheme



Generous maternity, paternity and adoption leave



Options for flexible working



Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave



Extensive Health and Wellbeing support and resources



If you work in our community teams, we pay for your time travelling between patients



Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate



Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, milage paid at business rate s



Salary sacrifice bikes up to 2k



Free car parking at all trust sites



Free flu vaccinations every year



Citizens Advice support linked with a Hardship Fund for one off additional support up to 250 (if the criteria is met)



And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.



Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.