Job Description

Job Overview

We are seeking a proactive and detail-oriented Support Associate to join our team within the shipping / logistics industry. This role offers an excellent opportunity for individuals with administrative experience and strong organisational skills to contribute to the smooth operation of our office environment. The Support Associate will provide essential clerical support, manage data entry tasks, and assist with various administrative functions to ensure efficiency and professionalism across daily operations.

Duties

Handle incoming calls with professional phone etiquette, directing queries appropriately and providing excellent customer service Manage data entry tasks accurately using Microsoft Office and inhouse operating system Organise and maintain files, records, and documentation in both digital and physical formats Knowledge of Customs Declarations and Dangerous Goods is desirable (training provided if needed) Support administrative tasks such as booking creation, invoicing and processing customs related tasks, other data processing Collaborate with team members Perform general clerical duties including photocopying, scanning, and mailing documents Liaise with internal teams and external partners to maintain service excellence

Qualifications

Previous office experience or administrative background is preferred Adequate computer skills with knowledge of Microsoft Office (Word, Excel, PowerPoint) Strong organisational skills with the ability to prioritise tasks effectively Accuracy for data entry tasks in timely manner Demonstrated professionalism in phone etiquette and customer interactions Experience with data management systems and clerical procedures is advantageous Ability to work independently as well as part of a team in a fast-paced environment
This position is ideal for motivated individuals seeking to develop their administrative skills within a supportive professional, sociable setting.

Job Types: Part-time, Fixed term contract
Contract length: 7 months

Pay: From 1,228.00 per month

Expected hours: 21 per week

Benefits:

Casual dress On-site parking
Work Location: In person