Job Description

This is an exciting opportunity for an experienced operational and people manager to join NHS West Sussex Talking Therapies.



We are nationally recognised as a high performing NHS Talking Therapies service, with a reputation for clinical excellence, innovation and collaborative working with secondary care and voluntary services.



We provide a range of NICE compliant psychological therapies for people experiencing mild to moderate mental health difficulties, and achieve excellent recovery outcomes for our patients. We have good staff retention and aim to grow inclusive staff teams where diversity is valued and the workforce reflects the communities served.



For suitably experienced candidates this could open the door to opportunities within the NHS if you are applying externally and broaden experience, exposure and development if you are applying internally.



The successful candidate will join our existing operational team lead in our West locality and share the operational lead of clinical and non clinical staff. You will also be part of wider team of deputy managers working within our service.



As operational team lead, you will operate as a valued member of the management team to ensure a high quality service is provided for all our patients, and that our clinicians are supported to achieve our key performance indicators.



The successful candidate will work collaboratively with the local and wider senior teams. Reporting to the deputy operational head of service, you will ensure the service is efficiently and effectively run through excellent operational, HR, financial and performance management. You will drive our change management programmes to achieve improvements in process and patient outcomes.



You will also support the business and administration process manager in the leadership of the administration team. Working as part of a wider team across the different West Sussex Talking Therapies localities you will ensure consistency across the services.



Candidates will need to display strong leadership qualities and the ability to form relationships and engage with clinical and non-clinical colleagues.



This post is based in Chichester and you will need to be able to travel to our other bases and localities across West Sussex.



NHS West Sussex Talking Therapies is one of England's leading Talking Therapies services.



We are proud of our supportive culture, innovation and excellent staff retention.



We are proud to be part of Sussex Community NHS Foundation Trust please see the attached information about working for our Trust.



We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.



Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.



We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.



Why work for us?



Positive 2022 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support

Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county

Supportive flexible working patterns such as:

part time, flexi time, annualised hours, and flexi retirement options

Excellent training and development opportunities

Research opportunities

Cost-effective workplace nurseries in Crawley, Hove and Brighton

Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks

Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces

Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)

Located in stunning Sussex, with easy access to the South Downs and the coast

Access to a wide range of benefits and discounts for staff



You will have a proven track record of delivering high performance in areas you have managed, bringing your project management skills to strategic service development.



You will be a team player with excellent communication and organisation skills, good attention to detail, awareness of risk management, business planning aptitude and the ability to work independently and use initiative.



Knowledge and understanding of the NHS and national mental health strategies would be an asset.



Please see the attached job description for full details.