Job Description

Operational Trainer - Logistics
Location: Crick, Northamptonshire
Salary: Competitive + Benefits
Contract: Full-time, Permanent
Shifts: Day Shift (Mon-Fri 09:00-17:00)
Join the UK's leading pet food manufacturer and help shape the future of training at Inspired Pet Nutrition (IPN).
We are looking for a passionate and organised Operational Trainer to support our Logistics teams in delivering high-quality, consistent performance across our operations. You'll play a key role in onboarding new starters, delivering capability training, maintaining training records, and supporting continuous improvement initiatives.
Key Responsibilities:

• Conduct capability assessments and confirm competency of logistics colleagues.
• Deliver hands-on training and support for colleagues needing additional development.
• Collaborate with Area Managers, ASLs, and Team Leaders to identify training needs.
• Maintain and update skills matrices and training records to audit-ready standards.
• Support the creation and implementation of standard operating procedures (SOPs).
• Deliver refresher training and ensure compliance with operational standards.
• Contribute to new process introductions, trials, and improvement initiatives.
• Evaluate training effectiveness and adapt programs based on feedback.

What We're Looking For:

• Experience in training, coaching, or buddying within a Logistics environment.
• Knowledge of Logistics processes and a passion for driving quality.
• Strong organisational and communication skills.
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• A 'Train the Trainer' and/or Assessor qualification (or willingness to work toward).
• Excellent attention to detail and a commitment to continuous improvement.

Working Hours:

• Day Shift: Monday to Friday, 09:00 - 17:00

These will be your core hours however flexibility will be required to ensure all our Logistics team are trained across our 3 shifts. Days, lates and nights.
Why join us

• Salary: Competitive plus 10% annual company bonus (conditional on performance).
• Benefits include:
• 25 days holiday + bank holidays
• Generous pension: Employee contributions 3% / Employer contribution 8% (salary sacrifice scheme)
• Life assurance
• Enhanced maternity/paternity/pawternity/pawreavement leave
• Flexible benefits (cycle to work, nursery support, dental insurance, etc.)
• Free parking, EV charging, discounted pet food, free hot drinks
• Dog-friendly workplace ?

At IPN, you'll join a supportive team that values innovation, collaboration, and continuous improvement. If you're passionate about technology and want to make a real impact in the fast-growing D2C pet food sector, we'd love to hear from you.

Skills Required