Job Description

Job reference 327012

Operational Work Area Manager (Night Shift)

37,004 per annum, 879 per month night shift allowance, 10% annual bonus potential, 25 days annual leave plus bank holidays rising with service and a company pension scheme with highly competitive contribution rates

Permanent, Full time, 41 hours per week

Heathrow Worldwide Distribution Centre, Slough, SL3 8AQ



Royal Mail International Operations operates from the HWDC (Heathrow Worldwide Distribution Centre), the UK's largest and most advanced automated hub. This hub processes worldwide imports and exports, adhering to stringent customs and aviation security standards, and connects with over 195 countries globally. Spanning 45,000 square metres, HWDC has the capability to manage around 1 million import/export items daily.

The role

Currently, we are seeking a dedicated individual to join us as a Work Area Manager for the night shift. In this role, you will oversee a team of 20 frontline staff, driving high performance, motivation, and commitment among team members.



You will be responsible for:



The day-to-day operation and performance of the work area ensuring work plan and scorecard targets are achieved. The management of frontline staff to include regular one-to-ones, team meetings and HR duties, attendance, performance management, training and team development. The maintenance and analysis of all Work Area control systems. Monitoring daily performance and operational plans and collaborating with the Shift Manager to meet service and operational targets. Ensuring health and safety compliance, ensuring all employees take responsibility for H&S in the work area. Identifying and implementing process improvements

Shift pattern:

Monday - Friday 22:30 - 06:42. A degree of flexibility is required to meet operational requirements.

About you

We're seeking a proactive and resilient leader with a passion for operational excellence. As a leader within the business, you must demonstrate evidence on your CV of the following:



Experience managing large teams in a fast-paced, operational, distribution of logistics environment. A persuasive leader with drive and a well-developed ability to identify and resolve problems through a team engagement. Strong communication, influencing and people management skills. A track record of achieving KPIs and driving performance. Experience leading teams through change and improvement initiatives. Analytical skills to interpret data and identify trends. Ability to build effective working relationships with a range of key stakeholders to achieve business objectives. Ability to work under pressure in challenging environment and adapt to new ways of working. Proficiency in Microsoft Office (Excel, Word, PowerPoint). Knowledge of HWDC export/import operations (desirable) and automation systems.

Closing Date:

Tuesday 29th July . Please note, this advert may close early if the appropriate number of applications has been reached.

Assessments:

w/c 11th August

Extra Benefits

Family friendly support

- enhanced maternity pay, paternity leave, adoption leave and shared parental leave

Discounts and offers

- there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills.
Supportive and generous company

sick pay

Your Wellbeing

- you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone. Available only to perm employees

Trust is the foundation of Royal Mail . We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we'll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.



Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.



We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.



We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.



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