Job Description

About the Role

We are looking for an organised and detail-oriented

Operations Administrator

to be part of our collaborative Operations team and be part of our award-winning and innovative company! You will be working to maintain strong customer relationships across Key Accounts whilst providing administrative support to the Operations, Sales and Shipping team.

Main responsibilities

Providing excellent administrative and Customer Service support to a range of accounts around the world, both business to business and business to customer. Processing orders, responding to internal and external queries, ensuring customer requirements are adhered to and maintaining key customer relationships. Responsible for booking in customer orders, coordinating with customers and their logistics partners to ensure timely and accurate deliveries. Day to day communication with our third party warehouse, importing orders, responding to queries and preparing and handling shipping documents. General administrative duties including, but not limited to, handling emails, raising invoices, checking paperwork and input of data.

What we are looking for

Minimum C grade in GCSE English and Maths Computer literate with good Excel skills Experience within an administrative/customer service role is preferred Proactive self starter with ability to manage a substantial workload

Why Join Us?

We are extremely passionate about what we do and our culture is built on teamwork, innovation, and a drive to succeed. We offer a fast-paced, exciting work environment where every day brings new challenges and opportunities for growth. If you are someone who enjoys working collaboratively and making an impact, we'd love to have you on board.

To learn more about who we are and what we do, visit our website at https://www.curiousuniverse.co.uk/pages/careers for a full job description and to get a feel for our culture.

How to Apply:

To apply for this role, please submit your CV along with a cover letter telling us why you believe you would be a great fit for our team. We're looking for someone who understands what makes Curious Universe unique, so be sure to do your research and showcase your passion for the role and our company!

We look forward to hearing from you!

Deadline for applications is the 20th October

Job Type: Full-time

Benefits:

Bereavement leave Casual dress Company events Company pension Cycle to work scheme Discounted or free food Employee discount Health & wellbeing programme Life insurance Paid volunteer time Referral programme Sick pay Work from home
Work Location: In person