Job Description

Are you someone who takes pride in being dependable, detail-focused, and calm under pressure? We're looking for an

Operations Administrator

to join our collaborative and friendly Operations team at our award-winning, innovative company.

This role is ideal for someone who enjoys working behind the scenes to keep things running smoothly - someone who values structure, consistency, and building strong relationships with colleagues and customers alike.

What You'll Be Doing

Supporting our Operations, Sales, and Shipping teams with a variety of administrative tasks. Managing customer orders and ensuring timely, accurate deliveries by liaising with clients and logistics partners. Maintaining excellent customer service standards across our global key accounts. Coordinating with our third-party warehouse and handling shipping documentation. Processing invoices, managing email correspondence, and ensuring data accuracy.

What You'll Bring

A methodical approach and a keen eye for detail. Confidence using Microsoft Excel and other standard office software. Previous experience in an administrative or customer service role (any industry background welcome). Strong organisational skills and the ability to manage multiple priorities. A proactive mindset and a collaborative spirit.

Why Join Us?

We're a values-led business that believes in the power of experience, reliability, and teamwork. You'll be part of a supportive environment where your contributions are recognised and your professional growth is encouraged. Whether you're returning to work, looking for a new challenge, or bringing a wealth of experience from another sector, we'd love to hear from you.

To learn more about who we are and what we do, visit our website at https://www.curiousuniverse.co.uk/pages/careers for a full job description and to get a feel for our culture.

How to Apply:

To apply for this role, please submit your CV along with a cover letter telling us why you believe you would be a great fit for our team. We're looking for someone who understands what makes Curious Universe unique, so be sure to do your research and showcase your passion for the role and our company!

We look forward to hearing from you!

Job Type: Full-time

Pay: From 24,000.00 per year

Benefits:

Bereavement leave Casual dress Company events Company pension Cycle to work scheme Discounted or free food Employee discount Health & wellbeing programme Life insurance Paid volunteer time Referral programme Sick pay Work from home
Work Location: Hybrid remote in Bath BA1 5BG