Job Description

Are you an experienced administrator who thrives in fast-moving, creative environments? Do you enjoy ensuring everything runs smoothly and on time? If so, we'd love to hear from you at CP Packaging.

We're looking for a proactive and detail-oriented individual with experience in customer service and order processing to join our operations office team. This role requires a confident communicator to ensure customer orders are processed accurately and efficiently.

Duties Include:

?Answering incoming calls to the operations team efficiently to avoid any missed calls. ?Processing customer orders. ?Dealing promptly with all customer enquiries. ?Log incoming customer opportunities and ensure they are resolved timely and professionally. ?Provide product data sheets and product information. ?Organising customer deliveries, correctly booking on requested delivery date. ?Maximise sales potential through upselling opportunities. ?Advise customers of any product shortages or delays with their orders. ?Organising Sample ordering. ?Other related admin tasks to ensure best customer service..

What we're looking for

?Strong organisational skills with a detail orientated, proactive approach. ?Excellent communication skills to liaise with factories, hauliers, customers and our internal team. What You'll Get ?A chance to be part of a rapidly growing business at the heart of its journey. ?A dynamic, creative, and collaborative team passionate about packaging, design, and bringing great ideas to life.

If you're ready to roll up your sleeves, and help CP Packaging deliver outstanding experiences, we'd love to hear from you. At the initial stages of recruitment, we collect, hold and use ordinary personal data about you that you disclose within your curriculum vitae/cover letter, i.e. your name, contact details, employment history, qualifications/training, etc. We collect this personal data for the purpose of employment suitability only and keep the information for the duration of the recruitment process.

Job Type: Full-time Pay: 25,000.00 per year Benefits: ?Casual dress ?Company pension ?On-site parking ? Ability to commute/relocate: ?Haverhill CB9 7LR: Reliably commute or plan to relocate before starting work. (required) Education: ?GCSE or equivalent (required) Experience: ?Sales administration: 1 year (required) Work Location: In person

Job Type: Full-time

Pay: 25,000.00-27,000.00 per year

Benefits:

Company pension On-site parking
Ability to commute/relocate:

Haverhill CB9: reliably commute or plan to relocate before starting work (preferred)
Language:

English (preferred)
Work Location: In person