Job Description

About Us
Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business.
The Role
Express Solicitors is currently looking to appoint an Operations Administrator to assist the Operations Team and offer general support to the organisation.


The main elements of the role will be to complete routine centralised processes including mailshots, administration of insurance policies related to personal injury claims, document template maintenance and assistance with reporting and management information requirements of the firm.


Additionally, the role will encompass aiding the Operations Team in respect of contracts, subscriptions, and periodic compliance processes. Support may also occasionally be required by the other members of the senior management team.


An opportunity for a rewarding career exists for the right candidate and training and guidance will be given.

Responsibilities

Administration of the various insurance schemes operated by the firm. Creation and maintenance of user profiles within the Proclaim case management system and maintenance of associated records. Creation and maintenance of legal template documents used on the Proclaim case management system. Management of routine, periodic and ad hoc mailshots and e-shots. Administration of company documentation including version control and compliance. Providing administrative assistance with the maintenance of contracts etc in the correct filing systems and ensuring diaries for renewal and termination dates are maintained. Assistance with regulatory processes e.g. annual renewal of Solicitors Regulation Authority authorisation. Assistance with the correct implementation of regulatory requirements. Various ad hoc duties commensurate with the role.

Person Specification

Essential

Experience of working in an administrative/clerical role. Good knowledge of Microsoft Office software including a good working knowledge of Microsoft Excel. Excellent literacy and numeracy skills. Excellent attention to detail. Strong communication skills. Excellent organisation and time management skills. A positive attitude and ambition to succeed.

Preferred

An understanding of the legal industry and personal injury claims Experience of producing reporting data. Experience of working in a professional or service industry. Experience of working within a regulated environment.

Salary & Hours

Salary up to 27,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday.
Benefits

Hybrid Working

3/2 hybrid working pattern after probation.

23 Days Holiday

Rising to 26 days, plus bank/public holidays.

Extra Holidays

3 holiday buy backs and an extra day for your birthday after service length requirement.

Looking After Your Health

Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme.

Looking After Your Well-being

24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.

Work Life / Balance

Active social committee with generous departmental and firm-wide social budget.