Job Description

Are you the go-to organiser, steady under pressure, brilliant with structure, and passionate about making other people's lives easier?

Do you thrive in small, values-led businesses where your input truly shapes the day-to-day success of the team?

If so, this role could be exactly what you've been looking for...

Hue House is a well-established business in Orpington, designing, handcrafting and installing bespoke shading and interiors solutions for homeowners, designers and architects across the South East. With a strong reputation for craftsmanship, detail and service, we've supported clients for more than 60 years.

As the business continues to grow, we are now looking for a proactive part-time Operations Assistant to be the organisational heart of our business, helping to bring calm control to our studio and day-to-day administrative and operational support to the Managing Director and Operations Manager.

You'll be our behind-the-scenes organiser, the person who keeps everything moving, from appointments and quotes to schedules, systems, suppliers and client experience.

What You'll Be Responsible For

Scheduling fitting/installation appointments and keeping the team's workroom diary up to date Organising materials, updating client records, managing quotes and confirming timelines Keeping track of supplier orders, payment links, expenses and financial paperwork Supporting key operations such as invoicing, processing payroll/admin data, and keeping the showroom tidy and well-presented Ownership of the main inbox prioritising, forwarding and calmly following up on tasks Taking payments and placing supplier orders with care and accuracy Publishing pre-scheduled social media updates (e.g. Instagram stories or case study highlights) Coordinating with our SEO partner, updating our website with client reviews and project stories Administering key documentation ie. health and safety, contracts, and staff records

What We're Looking For

We're seeking a highly organised, structured and detail loving person who enjoys being the calm in a busy, creative team.

Minimum?3?years' experience in an administrative, operational or finance support roles. Proven ability to manage multiple priorities accurately and on time. Proficiency in?Microsoft?Office?(Excel,?Word,?Outlook), familiarity with accounting software?(Xero?preferred) and a willingness to learn new systems and use AI. Strong written and verbal communication skills with professional attention to tone and detail. Experience working in a small business, creative studio or trade environment desirable. Demonstrated ability to handle confidential information with discretion and integrity.

What We Offer

? A supportive, friendly working environment within a long-established local business

? The opportunity to work closely with an experienced team and contribute meaningfully to daily operations.

? A calm creative atmosphere that values craftmanship, reliability and care.

? Competitive salary - 30,000-35,000 pa (pro-rata)

? 20 days holiday (pro-rata) plus bank holidays

? Room to develop and learn new skills with the business as it continues to grow.

What Success Looks Like:

The business operating with greater structure and predictability. Clear visibility of schedules, quotes and priorities for the leadership team. Prompt and accurate financial processing with well-kept records. Clients and suppliers experiencing clear, professional communication. The Managing Director and Operations Manager able to focus on creative and client-facing work.

You'll be our go to organiser, the calm steady hand behind the scenes who keeps everything (and everyone) running smoothly, from appointments and quotes to schedules, systems and supplier updates.

To apply, please send your CV and a short message explaining why this role feels like a great fit for you.

Job Type: Part-time

Pay: 30,000.00-35,000.00 per year

Expected hours: No less than 16 per week

Ability to commute/relocate:

Orpington BR6 6AE: reliably commute or plan to relocate before starting work (required)
Experience:

Administrative: 3 years (required)
Language:

Fluent English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person