Job Description

About Us

The Express Solutions Group is the go-to expert in commercial drainage, facilities management, gas work, building refurbishment, and heating. We stay on the cutting edge of the industry and use the latest technologies and equipment to assist with any issue or project, whatever the size, scale, or complexity. As an industry-leading company, we offer an all-encompassing approach for our employees. Offering great benefits and a fun working environment.

We are looking for an enthusiastic and proactive Operations Administrator to join us at this exciting period of growth.

Main Activities and Responsibilities

Handling telephone/online enquiries. Allocation of reactive works and site visits. Chasing invoices and quotations. Communicating with clients, drivers and subcontractors by telephone and email. General administrative support with the adaptability to support other team members. Keeping databases updated.

Essential Skills and Requirements

Computer literate with good Microsoft skills. Great customer service skills. Familiarity with a fast-paced office environment. Previous experience using CRM systems. Ability to work independently and in a team. Reliable in a high-pressure environment. Able to work effectively under tight deadlines. Highly proficient in both written and verbal English. Demonstrates initiative, strong problem-solving ability, and the capacity to recommend corrective measures. Commutable distance to Staines upon Thames

Would Be Ideal to Have (preferred skills)

Experience in a drainage, construction or facilities management industry Knowledge of Big Change*, our CRM System

Benefits

On-site parking On-site gym Discounted spa and health club access Exciting team-building activities and social events

Equal Opportunities Employer

Express Solutions Group?is an Equal Opportunities Employer. We are committed to promoting equal opportunities for all candidates, whereby recruitment and selection is free from discrimination or harassment, and we understand, recognise, respect and value differences so that all decisions are based on merit.

Job Types: Full-time, Permanent

Pay: 26,000.00-30,000.00 per year

Work Location: In person