Job Description

Job Title: Operations and Sales Support

Location:

Birmingham, B6

Employment Type:

Full-time | [On-site]

Department:

Operations / Sales /Accounts

About Us

Berrys Technologies Ltd is a leading UK supplier to the downstream fuel industry, based in Birmingham since 1966. We are passionate about operational excellence and delivering exceptional value to our customers.

We are looking for an

Operations and Sales Support

professional to join our dynamic team and help drive efficiency, streamline processes, and support our sales operations

You would work alongside the accounts and sales teams, whilst also offering administration support to the Directors

Hours are 0800:1700 Mon- Thurs, 0800 -1630 Friday (39.5 hours per week)

Key Responsibilities

1. Administration & Communication

Handle incoming calls and general company emails, directing queries appropriately. Liaise with suppliers and customers via phone and email. Maintain stationery and general office supplies.
2. Sales & Customer Support

Prepare and follow up on quotations and sales enquiries. Process customer orders and issue invoices daily. Submit invoices via client intranet portals (Smart Channel, Verisae, etc.). Arrange courier shipments (DX, DHL) and manage after-sales support. Maintain CRM data and customer follow-ups.
3. Accounts Support

Post daily bank transactions and process BACS payments. Match delivery notes with purchase invoices and reconcile supplier statements. Assist with credit control and payment chasing. Prepare payment and month-end reports for management.
4. Logistics & Export Coordination

Prepare shipping and export documentation (Commercial Invoices, Certificates of Origin). Manage domestic and international courier shipments (FedEx, DHL, etc.). Liaise with couriers for quotes, collections, and scheduling.
5. Systems & Compliance

Manage call logs and service closures through client portals. Maintain monthly tachograph and fleet driver records. Support compliance reporting and record keeping.
About You

Excellent phone and email communication skills. Highly organized with strong attention to detail. Experience in sales or operations administration. Basic accounting knowledge (BACS, reconciliation, ledgers). Familiarity with CRM/ERP systems. Knowledge of export processes and HS codes (advantageous).
A proactive, hands-on approach to solving problems and supporting customers.

Job Types: Full-time, Permanent

Pay: 28,000.00-33,000.00 per year

Benefits:

Company pension On-site parking
Work Location: In person