Job Description

Voltix Services is a leading facilities maintenance company providing complete maintenance and facilities management solutions for commercial buildings across the South of England. Since our founding in 2012, we've built a reputation for exceptional service delivery, innovative technology integration, and putting our clients' best interests at the core of everything we do.


We're not your typical maintenance company - we're tech-driven, forward-thinking, and committed to doing things differently in an industry ready for innovation..

The Opportunity

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Are you looking to kickstart your career in a dynamic, fast-growing company? We're offering an exciting

Operations Apprentice

position that will give you hands-on experience across multiple aspects of our business operations.


This isn't just about making tea and filing paperwork. You'll be a valued member of our operations team, learning the inner workings of a successful facilities maintenance business while gaining a recognised qualification.

What You'll Be Doing

Coordinate Work Orders:

Support our operations team in scheduling and dispatching maintenance engineers across multiple client sites

Client Communication:

Handle client queries, provide updates, and ensure excellent service delivery

System Management:

Learn to use our cutting-edge CRM and job management systems, including IoT monitoring technology

Reporting & Analysis:

Assist with operational reports, KPI tracking, and performance analysis

Compliance Support:

Help maintain health & safety documentation, engineer certifications, and regulatory compliance

Project Coordination:

Support the planning and execution of planned maintenance programmes

Supplier Liaison:

Communicate with suppliers and subcontractors when required

Process Improvement:

Contribute ideas to improve operational efficiency

Team Support:

Work alongside experienced operations professionals who will mentor and develop your skills

Your Learning Journey

You'll be enrolled in a

Business Administration Level 3 Apprenticeship

(or similar operations-focused qualification), which includes:

Day release or block release for college/training On-the-job training and mentorship from our experienced team Regular reviews and skills development sessions A nationally recognised qualification upon completion

Essential

5 GCSEs (or equivalent)

including English and Maths at Grade 4/C or above Strong communication skills - both written and verbal Good organisational abilities and attention to detail Comfortable using computers and eager to learn new software systems Positive, can-do attitude and willingness to learn Team player who enjoys collaborating with others Interest in how businesses operate and desire to understand the bigger picture Reliable, punctual, and professional approach to work

What Makes a Great Apprentice at Voltix?

Curiosity

- You ask questions and want to understand why things work the way they do

Initiative

- You don't wait to be told what to do; you look for ways to contribute

Resilience

- You see challenges as learning opportunities

Adaptability

- No two days are the same, and you're excited by variety

Professionalism

- You understand the importance of representing the company well

What We Offer

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Career Foundation:

This isn't just an apprenticeship - it's the foundation of a genuine career. Many of our team members started in entry-level roles and have progressed significantly.

Real Responsibility:

You'll be doing meaningful work from day one, not just observing from the sidelines.

Mentorship & Support:

Work alongside experienced professionals who are genuinely invested in your development.

Qualification:

Gain a nationally recognised Level 3 qualification while earning.

Great Benefits:

31 days paid holiday

(including bank holidays) - unheard of for most apprenticeships!

Fun, supportive culture

where you'll be valued as part of the team

Modern office environment

with the latest technology

Career progression opportunities

in a rapidly growing company

Regular team events and celebrations

*

Exposure to cutting-edge technology

including IoT and smart building systems