Job Description

Role Overview
Provide effective leadership and management across care home operations, ensuring key roles are filled with skilled individuals and staff are well-trained to deliver high-quality care. Foster a positive, inclusive workplace culture aligned with the organisation's values.
Operational & Financial Management
Oversee financial and business performance, including budgeting, reporting, and identifying growth opportunities. Implement strategies to meet financial targets and drive continuous improvement.
Compliance & Risk Management
Ensure full compliance with relevant laws, regulations, and industry standards. Develop and execute action plans to maintain regulatory standards and manage operational risks effectively.
Quality of Care & Environment
Maintain and enhance the quality of care and living environment for residents. Monitor care delivery processes and outcomes, implementing improvements to ensure a safe, comfortable, and supportive setting.
Stakeholder Engagement
Build strong relationships with residents, families, staff, and external stakeholders, including regulatory bodies. Promote open communication and resolve concerns promptly and effectively.
Performance Monitoring
Implement systems to track key performance indicators (KPIs) and outcomes. Prepare regular reports for senior management to support strategic decision-making.
Staff Development & Support
Identify training needs for managers and provide ongoing coaching and mentoring to senior staff, fostering continuous professional growth and improved performance.
Candidate Profile
Proven experience managing operations in a care home or similar healthcare setting.
Strong leadership and people management skills, with the ability to inspire teams.
Solid understanding of financial management, regulatory compliance.
Excellent communication and interpersonal skills for engaging diverse stakeholders.
Analytical mindset with the ability to interpret data and make informed decisions.
Knowledge of best practices in elderly care and residential environments.
Ability to work independently and collaboratively in a fast-paced setting.
Full UK driving licence required.
What They Offer
Join a passionate and caring team that puts people first. The organisation believes happy staff lead to better care. You'll benefit from ongoing learning and development opportunities, with clear processes in place to support your growth every step of the way.

Skills Required