Job Description

ESEBike Ltd

ESEBike Ltd is a pioneering retail company based in London, specializing in electric bikes and related sports goods. We are a fast-growing, forward-thinking business committed to transforming urban mobility and outdoor adventures. As a dynamic micro company, we combine innovation, high-quality products, and excellent customer service with strong operational standards.

Job Summary

We are looking for a proactive and detail-oriented

Operations Assistant

to join our team in London. You will play a vital role in supporting warehouse and office operations, ensuring a smooth and efficient flow of goods and information. Your day-to-day responsibilities will cover logistics coordination, customer and supplier communication, inventory reporting, and administrative support.

Responsibilities

Monitor and respond to emails in a timely and professional manner. Prepare and update daily operational and inventory reports. Coordinate with couriers and logistics partners for inbound and outbound shipments. Handle customer enquiries and provide support via email and phone. Assist with invoice processing and supplier communications. Provide general administrative support to ensure smooth daily operations.

Qualifications

Fluency in both English and Chinese (preferably with Chinese as your native language) is essential, as daily communications with our China-based team require proficiency in Chinese. Proficient in Microsoft Excel and Word. Strong organizational and multitasking abilities with attention to detail Excellent communication and interpersonal skills. Ability to work independently and as part of a small, collaborative team.
Job Types: Full-time, Permanent

Pay: From 25,400.00 per year

Work Location: In person