Job Description

Job Title: Operations Assistant

Location: Arlesey, Bedfordshire, SG15 6RF

Reports To: Operations Manager and Operations Director

Company: Bespoke 77 Ltd

Job Type: Full-time - Mon-Thu 8-5pm - Friday 8-4pm

Salary: 30K

Company Overview

Bespoke 77 Ltd is a design-led manufacturer of premium crockery and tableware, serving clients across hospitality, retail, and bespoke commissions. We pride ourselves on craftsmanship, attention to detail, and a tailored approach to every project. As we continue to grow, we're seeking a highly organized and proactive Operations Assistant to support our operational workflows and help ensure smooth day-to-day production and logistics.

Our products can often be found on the shelves of Waitrose and Sainsbury's or you may have eaten from our plates, wooden boards and dishes whilst visiting numerous different restaurants including The Ivy, Megan's, Prezzo and many others.
Since taking over the reins in 2007 Terry and Barry Grainger have introduced new ranges in glass, terracotta, wood, metals and textiles to compliment the already expansive ceramic side of the business.

We pride ourselves on supplying high quality products at very competitive prices. Our core values include exceptional levels of customer service and partnering with our clients at all stages of the engagement and supply chain. We work very closely with them developing their ideas through to production, including creation of samples and conceiving unique, ingenious packaging solutions and design, fulfilment and logistics for web ecommerce solutions.

Role Overview

As the Operations Assistant, you will play a vital role in supporting the daily operations of the business, working closely with the Operations Manager and Director.
Your focus will be on coordinating production, managing supply chain logistics, monitoring inventory, and maintaining smooth internal processes across departments.

Key Responsibilities

Support the Operations Manager and Director with daily administrative and operational tasks.

Assist in managing production schedules and monitoring workflow to ensure timely order fulfilment.

Liaise with suppliers, manufacturers, and delivery partners to track orders and ensure materials and products arrive on time.

Maintain accurate inventory records and support stock control processes.

Prepare and update operational reports, schedules, and documentation.

Help coordinate quality control processes to ensure products meet company standards.

Communicate clearly with internal departments (e.g. design, sales, production) to facilitate smooth operations.

Assist in organising logistics and dispatch of finished goods to clients.

Support health & safety and compliance documentation as needed.

Handle ad hoc duties and project support as assigned by the Operations Manager or Director.

Previous experience in an operations, logistics, or administrative support role (manufacturing or production environment preferred).

Strong organizational skills with excellent attention to detail.

Ability to multitask and prioritise in a fast-paced environment.

Good communication skills, both written and verbal.

Proficient in Microsoft Office (Excel, Word, Outlook); experience with stock or ERP systems is a plus.

A proactive, problem-solving attitude with a willingness to learn and adapt.

Knowledge or interest in ceramics, design, or manufacturing is a bonus.

What We Offer

The opportunity to be part of a creative and growing company.

Hands-on experience in a unique and dynamic manufacturing environment.

Career development opportunities as the business expands.

A collaborative and supportive team culture.

Casual Dress code

On Site Parking

Company events

Customer events

Company Pension

Sick Pay

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities or requirements. The company reserves the right to modify the duties or qualifications of the position based on business needs.

If you meet the requirements above and think you would be a good fit, we would love to hear from you! Please submit your resume for consideration.

Job Type: Full-time

Schedule:

Monday - Thursday 8am-5pm - Friday 8am-4pm

Work Location: In person

Application deadline: September 28th.

Job Type: Full-time

Pay: 30,000.00 per year

Benefits:

Casual dress Company events Company pension Employee discount Free parking On-site parking Sick pay Store discount
Ability to commute/relocate:

Stotfold and Arlesey SG15 6RF: reliably commute or plan to relocate before starting work (required)
Work Location: In person