Job Description

HybridOperationsFull time



Manchester, England, United Kingdom



Description



Proxymity does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. Proxymity encourages application from minorities, women, the disabled, protected veterans and all other qualified applicants.



About Proxymity

Proxymity is a market leading digital investor communications platform focused on providing regulatory compliant products focused initially on Proxy Voting and Shareholder Disclosure services. Founded in London and spun out of Citi, from the very beginning our mission focused on benefitting the whole capital markets ecosystem, rather than just one part or one player within it. This ethos is endorsed by investment from global consortium of some the industry's most influential financial institutions.



Proxymity's service offering is now a Global one, matching the needs of our custodian and broker community respectively. This is reflected by a fast-growing client base who have long desired an improved service by a trusted vendor. As a result, we are a fast-growth company and have already gone from 10 to 200+ employees in the last four years with a global footprint in London, New York, Tel-Aviv, Malaysia and Melbourne.

What we're looking for:

Smart, energetic and inquisitive individuals to join our core Operations team in Manchester. You will perform a critical role in delivering and supporting first class operational execution and client support through the Proxymity platform and ancillary systems and processes.



You will become a key contributor throughout the growth phases of Proxymity, supporting various pivotal activities and will have the opportunity to expand and develop your remit and role as the needs of the business continue to grow.

Core Responsibilities:

The core responsibilities for this role include, but are not limited to;



Complete Proxy Voting processes and control activities in line with procedures and policies

Ensure Proxy Voting assigned queries are managed in accordance with agreed KPIs

Understand and track current and future workloads

Execute daily tasks with a client focused approach

Ask questions to challenge the status quo

Identify opportunities for process, platform and control environment improvements

Participate in improvement projects and operational testing as necessary to support the change agenda

Review, understand, and operate within Standard Operating Procedures and be responsible for maintaining their integrity through continuous review and validation

Proactively seek opportunities for self-improvement

Understand the goals and objectives of the team, ensuring personal contributions and work execution align

Assist with the training of new employees to the team

Create a culture of inclusion and belonging, leading by example

Escalate issues and / or concerns that impact the business, your role or personal wellbeing in a timely manner

Be an ambassador for the team, Operations and Proxymity, always

Requirements

Strong attention to detail

Excellent written and verbal communication skills

Team orientated with the ability to build positive relationships and work collaboratively with internal and external partners, peers and clients

Ability to work self-sufficiently with strong organisational skills

Ability to execute in a high pressure, fast paced environment

Flexibility to manage changing priorities and respond to time constraints

Fast learning to understand complex business processes and take initiative to acquire necessary knowledge

Seeks and acts upon feedback with a focus on personal development

Desirables:

Understanding of the Securities Services industry and Asset Servicing products, or similar

Working experience within an operations environment

Experience of working within a start-up / scale-up organisation

Experience of operational workflow management tools and processes

Fluency in another language

Practical experience of working with remote teams

Knowledge of programming / coding languages and applications

Working knowledge of Microsoft applications

Desire to develop technical skills to build effective solutions for the business

Benefits

Headspace subscription

Birthday off in addition to annual leave

Access to Absorb Learning

Improved family-friendly policies

Hybrid working

Choose your tech

2 duvet days a year

1 volunteer day a year

4-week sabbatical after 4 years at Proxymity

Workation- Our Workation policy means you can work anywhere in the world for up to 45 days per calendar year

A dog friendly office with snacks and free drinks

Companywide social events x2 per year

Regular team social events

A company wins programme

Companywide panels on variety of subjects like diversity and inclusion, mental heath, wellbeing etc.



To assist us with evolving our DEI efforts and ensuring our process is as inclusive as possible, we will be sending out a brief diversity and inclusion survey for you to complete if you choose to apply for this position. This will be completely anonymous and is in no way tied to your application. If you could please take a few minutes out of your day to complete this that would be much appreciated.