Job Description

Overview

Global Success is an award-winning business training and education company helping entrepreneurs and business owners scale with strategy, systems, and sales.

We're seeking a proactive, people-focused, and highly organised

Operations & Client Projects Coordinator

to join our growing team in Maidstone. This full-time, office-based role is ideal for someone who enjoys variety, managing operations, coordinating projects, and providing exceptional client support.

This position would

suit a graduate or early-career professional

with strong communication skills who's eager to learn, grow, and play a key role in a fast-paced, purpose-driven environment.

Key ResponsibilitiesOperations & Office Management

Oversee the day-to-day running of the office to maintain efficiency and organisation. Support HR and administrative processes, including onboarding, scheduling, and compliance tracking. Maintain and update company systems, databases, and CRMs. Coordinate internal meetings, documentation, and reporting for leadership. Liaise with suppliers, venues, and contractors for company events and training sessions.

Project & Client Coordination

Support the planning and execution of internal and client-facing projects -- from marketing campaigns and product launches to live events. Act as a

primary point of contact for clients

, ensuring they receive excellent service and timely updates. Coordinate between clients and internal teams to ensure smooth project delivery. Track milestones, manage timelines, and produce progress reports for leadership. Support event logistics, including preparation, communication, and onsite coordination when required.

Communication & Team Support

Maintain clear communication between departments to ensure alignment and accountability. Prepare agendas, take minutes, and follow up on actions from meetings. Contribute to creating a positive, professional, and productive team environment.

Skills & Requirements

Excellent organisation, communication, and multitasking skills. Strong client service orientation and confidence in professional interactions. High attention to detail and ability to manage competing priorities. Competent with technology, CRM systems, and project tools (training provided). Degree-level education preferred (Business, Management, or related field ideal). Previous experience in administration, customer service, or coordination beneficial but not essential.

Full UK driving licence and access to your own car (essential).

Must be able to work full-time in our Maidstone office.

Personality & Culture Fit

Confident communicator with a friendly, professional manner. Naturally organised and enjoys problem-solving. Calm under pressure and adaptable to changing priorities. Enthusiastic, positive, and motivated by growth and impact.

Package

Competitive salary (dependent on experience). Opportunities for career progression within operations, client success, or leadership. Ongoing training and mentorship from experienced professionals. Travel and expenses reimbursed where required.
Job Type: Full-time

Pay: 24,420.00-37,981.42 per year

Benefits:

On-site parking
Work Location: In person