Job Description

Join the world's leading Negotiation Consultancy : The Gap Partnership

We are a global negotiation consultancy specializing in the development of practical and highly effective negotiation solutions and strategies. We operate in over 50 countries and work with more than 600 organizations. Our team of consultants bring real-world commercial experience from a range of industry sectors, and partner with our clients to provide best-in-class solutions to their negotiation needs.

Are you highly organised, detail-oriented, and passionate about creating seamless client experiences? Join The Gap Partnership as an Operations Coordinator, where you'll play a pivotal role in delivering world-class professional development workshops and consulting projects.

About the role

As an Operations Coordinator, you'll manage the full logistics lifecycle--from confirmed work through to post-event follow-up--ensuring every workshop, event, and client interaction reflects our commitment to excellence. You'll oversee venue coordination, delegate management, and operational support, all while collaborating with colleagues across the business to deliver a consistently outstanding client experience.

Key responsibilities:

Venue & Logistics Management: Manage and negotiate all venue bookings for in-person workshops and events, ensuring cost efficiency and brand alignment. Client Coordination: Manage delegate communications, workshop set-up, and virtual platforms to guarantee a smooth participant journey. Collaboration: Work closely with Delivery, Client Services, and Operations teams to ensure all logistical requirements are executed flawlessly. Operational Excellence: Uphold our high service standards while driving continuous improvement and efficiencies. Finance & Admin: Support budgets, manage invoices, and liaise with suppliers to ensure contracts and costs are managed effectively.

About You:

Experienced in event, client logistics or similar environment, with strong attention to detail. A confident communicator with excellent interpersonal skills and a client-first mindset. Adaptable, proactive, and eager to contribute to a collaborative team culture. Methodical, organised, and able to manage multiple priorities with minimal supervision. Additional language capability in German, French or Dutch would be advantageous

We look forward to receiving your application! # bebrilliant

At The Gap Partnership, we are committed to fostering a workplace culture that values and celebrates diversity, equity, and inclusion. We believe that a diverse and inclusive workforce enriches our organization, enhances creativity and innovation, and contributes to our overall success. We are dedicated to providing equal opportunities for all individuals regardless of their race, color, ethnicity, national origin, gender, gender identity, sexual orientation, age, disability, religion, or any other characteristic protected by applicable laws.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: From 25,000.00 per year

Application question(s):

What are your salary expectations? We work a hybrid working model, with 3 days in the office (Tuesday, Wednesday & Thursday), are you able to meet this requirement?
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Berkhamsted HP4 2ST