Job Description

WANTED - PART-TIME OPERATIONAL YETI NEEDED!

Operations Coordinator (Part Time - 16 hrs/ 2-3 Days per Week - Administration & Logistics)

Pro Rata Salary: 25,000-28,000 (Depending on experience)

Looking for a role where your organisational & customer service skills really make a difference?

Are you the kind of person who gets genuine satisfaction from keeping everything running smoothly and on time?

We're looking for a detail-driven, highly organised individual to join our team at EverTrek - one of the UK's fastest-growing adventure travel companies - in a vital

operations and admin support role

.

About the Role

As our

Operations Coordinator

, you'll play a key part in ensuring our epic trekking adventures - from Everest Base Camp to Kilimanjaro - are well-organised, accurate, and ready to go.

You'll be supporting our operations team across a range of tasks including:

Managing customer information and updating internal systems Liaising with international suppliers to confirm trip logistics and updates Coordinating booking details and assisting with documentation Communicating key information with customers in a clear and supportive way whilst getting them excited for their trip ahead Providing general administrative support to ensure nothing slips through the cracks
This role is perfect for someone who thrives in a fast-moving environment where precision, reliability, and strong communication are essential.

About Us

We're EverTrek - a UK-based travel company that helps people take on life-changing treks across the globe. Whether it's reaching Everest Base Camp, summiting Kilimanjaro, or trekking to Machu Picchu, we support our community every step of the way.

We've grown rapidly thanks to our passionate team (a.k.a. the "Yetis"), and we're looking for another excellent team player to help us continue that journey.

This Role Would Suit Someone Who:

Has strong admin and organisational skills Is confident using spreadsheets, email tools, and online systems (you'll be trained on the rest) Has excellent attention to detail and loves ticking off a well-planned to-do list Enjoys working with people and building great working relationships with suppliers Communicates in a clear, friendly, and professional manner with customers and team members Can juggle tasks and manage priorities in a fast-paced environment Works well independently while staying connected to the wider team (Bonus points if you love the outdoors but not essential!)

The Practical Stuff

Part-Time Role

- 2-3 days / 16 hrs per week (ideally Mon & Tues/Wed but can be discussed)

Pro Rata Salary

: 25,000-28,000 (depending on experience)

Location

: Caerphilly, South Wales

Contract Type

: 6 Month Fixed Term with the potential to extend, part-time

What You Get as a Yeti

25 days holiday pro rata Monthly team meetups & regular training UK pension scheme A fun, adventurous team culture Your very own Yeti name And the satisfaction of helping people achieve something truly incredible
Sound like your kind of role?

To apply, submit your CV via Indeed. We also ask you to send a short video (2 minutes max) introducing yourself and telling us why you'd be a great fit - send it to

becomeayeti@evertrek.co.uk

.

We may close applications early if we find the right person, so don't hang about!

Job Types: Part-time, Fixed term contract
Contract length: 6 months

Pay: 25,000.00-28,000.00 per year

Expected hours: 16 per week

Benefits:

Company pension
Education:

GCSE or equivalent (required)
Experience:

Administrative: 1 year (required) Customer service: 1 year (preferred)
Language:

English (required)
Work Location: In person