Job Description

To apply please copy and paste this link and fill out the application form https://wildplanettrust.ciphr-irecruit.com/applicants.

Please note only applications completed through our website will be considered.

Wild Planet Trust is a registered education, scientific and conservation charity established in 1957 and based in Devon, UK. We own two zoos in south west England, plus two local nature reserves and a National Nature Reserve. We support conservation in the United Kingdom and overseas using funds generated by the people who visit the zoos and the expertise and dedication of our staff.

Paignton Zoo first opened its doors as the Torbay Zoological Gardens in 1923. Over 100 years later, our site, and work, has grown considerably and we are now one of the South West's largest conservation organisations and top visitor attractions. There are over 230 species of animal that call Paignton Zoo home. As well as being a zoo, we're also an award winning botanical garden with over 4,000 species on record.

We're thrilled to offer a fantastic opportunity to become a key member of our dynamic Operations team! This permanent, part-time position is perfect for someone looking to make a meaningful impact while maintaining a great work-life balance. You'll work 22.5 hours across three days--Wednesday to Friday, 8am to 4pm --sharing responsibilities as part of a collaborative job share.

Salary:

14,426.10 per year

What this role involves:

As Operations Coordinator, you'll play a pivotal role in ensuring the smooth running of our Operation team. Your day-to-day will include:

Overseeing core administrative functions and providing dedicated team support

Compiling and maintaining accurate records of contractors and suppliers

Organising and managing the maintenance work request system using Excel

Delegating tasks effectively under the guidance of the Safety, Operations, and Continuity Manager

What skills and experience are required?

You will bring a solid foundation of skills, experience, and personal qualities that make you an asset to our Operations team. Ideally, you will have:

Qualifications & Experience

GCSEs (A*-C) in Maths and English, or equivalent

Prior experience in an administrative role with a strong customer service focus

Skills & Abilities

Excellent time management and planning skills, with the ability to meet deadlines

Confident use of Microsoft Office applications and general ICT competence

Strong interpersonal, communication, and influencing skills

Ability to collect, analyse, and present information accurately

Effective prioritisation skills with a knack for keeping workloads and environments organised

Meticulous attention to detail, including high-quality proofreading skills

Ability to stay calm under pressure and respond to challenges thoughtfully

Personal Qualities

A positive, collaborative team player who works well with others

Willingness to learn, adapt, and contribute to a supportive work environment

Benefits of joining our team include:

33 days paid holiday pro-rata (inclusive of Bank Holidays)

Branded uniform provided (as required)

Relevant internal and external training provided including First Aid and Mental Health First Aid

Free entry to our zoos for staff and family

Discounts in our Catering and Retail outlets (as applicable)

Free staff parking

Employee Assistance Programme

Opportunities to join our Firearms team (subject to conditions)

Please note, we will be reviewing applications and conducting interviews throughout the advertising period for this role. The role may therefore be filled prior to the closing date.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Job Types: Part-time, Permanent

Pay: 14,426.10 per year

Expected hours: 22.5 per week

Benefits:

Discounted or free food Employee discount Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme On-site parking Sick pay Store discount
Schedule:

Day shift No weekends
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 15/08/2025
Reference ID: OC/OPS/0725