Job Description

We're looking for a proactive and organised

Operations & Customer Care Assistant

to support the smooth running of

Precise VetPro

and assist with operations at

Ronda

, our fast-growing digital platform for veterinary locums and clinics.

You'll play a key role in making sure everything runs smoothly behind the scenes, and even more importantly, ensuring our clients and clinicians feel well-supported at every step.

What you'll be doing:

Handling day-to-day operations and logistics across both businesses

Managing admin tasks, documentation, and scheduling

Providing timely and thoughtful client care support to clinics and vets by email and phone

Assisting with marketing campaigns and managing the CRM system

Assisting with onboarding, planning and internal coordination

What we're looking for:

Veterinary industry experience within the UK

Strong experience in admin, operations, management or customer care

Confident communicator with strong organisational skills

Tech-savvy, detail-oriented and able to manage multiple tasks independently, with a strong sense of initiative

A natural team player and problem solver, with a 'can do' attitude

Details:

Location: Hybrid - mostly remote, with 1-2 days/week in London Salary: 35,000 per year Contract: Full-time, permanent (Monday to Friday, 8 hours/day)
If you believe you're the person to help keep our veterinary services running smoothly while supporting clients and clinicians, email Kayleigh at

contact@precisevetpro.com

to apply today!

Job Type: Full-time

Pay: 35,000.00 per year

Benefits:

Work from home
Schedule:

Monday to Friday
Application question(s):

Are you able to work in London for 1 or 2 days per week?
Experience:

Veterinary: 2 years (required)
Work Location: Hybrid remote in London SE17

Reference ID: Operations & Customer Care Assistant