Job Description

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Description

We have an exciting and rare opportunity for an Operations Director to join our Senior Leadership Team here at thyssenkrupp Materials UK.



The Operations Director will oversee all aspects of manufacturing, production, and operational activities within the company and will be responsible for ensuring the optimisation of manufacturing processes, maintaining high standards of quality, achieving operational efficiency, and driving continuous improvement.

You will be strategic, results-driven and will oversee and improve our organisations operational processes and systems. With a key focus on digitalisation and automation of processes to ensure operational efficiencies, to support future growth, scalability in operations management.



The ideal candidate will have extensive experience in operational management, within a manufacturing environment, with a demonstrated ability to lead teams, and drive performance improvements. As Operations Director, you will oversee various departments such as production, warehousing, assembly and logistics.###

Key Responsibilities

Strategic Leadership & Planning:

Develop Operational Strategy:

Collaborate with senior leadership to define, refine, and implement operational strategies that align with the company's strategic vision and goals. Regularly review and adjust strategies to reflect changing market conditions and business priorities

Budgeting & Financial Oversight:

Lead the development of the annual operational budget, including forecasting financial needs, resource allocation, and cost management. Ensure that operational spending stays within budgetary constraints while maintaining optimal efficiency

Risk Management:

Identify potential operational risks and create mitigation strategies to address issues such as supply chain disruptions, equipment failures, or workforce shortages

Operational Efficiency & Process Improvement:

Streamline Operations:

Continuously assess and improve operational workflows across all departments to maximise efficiency, reduce costs, and eliminate bottlenecks. Lead initiatives that optimise the use of technology, automation, and lean methodologies

Monitor KPIs & Metrics:

Establish and track key performance indicators (KPIs) across the organisation, including metrics related to production efficiency, customer satisfaction, on-time delivery, and cost reduction. Use data-driven insights to identify areas of improvement and implement corrective actions as necessary

Team Leadership & Development:

Lead Cross-Functional Teams:

Manage and mentor operational managers, team leaders, and department heads to achieve company goals. Encourage a culture of collaboration and accountability across functions, fostering teamwork to drive operational success

Talent Development:

Oversee the recruitment, development, and retention of top talent within the operations department. Provide ongoing coaching and professional development opportunities for team members to enhance their skills and careers

Performance Management:

Set clear performance expectations for operational teams and conduct quarterly performance reviews. Address performance issues promptly and effectively, ensuring high levels of productivity and engagement

Customer Focus & Service Delivery:

Customer Satisfaction:

Ensure the highest standards of customer service across all operational functions. Collaborate with commercial teams to address issues and implement solutions that improve the customer experience and drive customer loyalty

On-time Delivery:

Take ownership of the timely and efficient delivery of products or services. Work closely with production, logistics, and customer service teams to ensure that deadlines are met, and orders are fulfilled as per customer expectations

Compliance & Safety:

Regulatory Compliance:

Ensure that all operations comply with industry regulations, health and safety standards, and environmental laws. Stay updated on relevant changes to laws and regulations and implement necessary changes to processes and systems.

Health & Safety Leadership:

Champion a safety-first culture across all operational areas. Ensure that safety protocols are strictly followed and lead initiatives to reduce workplace injuries and ensure employee well-being

Budgeting & Performance Monitoring:

Oversee the operational budget, ensuring accurate forecasting, planning and financial reporting Analyse performance metrics, such as profit margins, OTD, capacity utilisation, machine downtimes etc
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Skills, Knowledge & Expertise

Essential knowledge /skills /experience /behaviours:

Leadership:

Strong leadership abilities to manage and inspire large teams, develop high-performing cultures, and drive operational excellence

Operational Excellence:

Expertise in operations management, lean manufacturing, process optimisation, and cost reduction

Financial Acumen:

Strong understanding of budgeting, cost management, and financial forecasting

Problem Solving & Decision-Making:

Demonstrated ability to identify operational issues and implement innovative, data-driven solutions

Technology Skills:

Experience with ERP systems (e.g., SAP), project management tools (e.g., iNexus), and other relevant software tools

Communication:

Excellent written and verbal communication skills, with the ability to present complex operational information to senior leadership and stakeholders

Analytical Thinking:

Ability to analyse large amounts of data, identify trends, and make informed decisions based on insights

Adaptability & Resilience:

Ability to thrive in a fast-changing environment, demonstrating flexibility and resilience in the face of challenges


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Job Benefits

Competitive salary + car or car allowance and bonus Annual Leave: 25 days holiday + 8 bank holidays Advantageous pension scheme Learning & Development opportunities Advanced Family Friendly Policies Employee high street vouchers & discounts Employee Assistance Programme Occupational health & health surveillance Length of Service Awards Christmas savings scheme Eye care vouchers Cycle to Work Scheme Wellbeing events Recognition Portal Rewards Portal Company events Company share schemes Christmas Closedown

Our Company Values

Our company values are the fundamental principles that guide our organization's actions, culture, and decision-making processes. Our values were created by our employees across all departments in the business and with people at all levels, creating authentic values that make sense to us and demonstrate how we like to work with each other. They serve as the foundation for our company's identity, shaping how our employees interact with one another, customers, and the broader community.



Let's take a look at each of our four company values and what they mean to us.





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About thyssenkrupp Materials UK

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thyssenkrupp Materials UK

operates a network of 8 sites with just under 500 employees in England and Northern Ireland which are in; Birmingham, Preston, Darton, Milton Keynes, and two sites in Belfast. We offer a vast range of metal material products such as stainless steel, aluminium and mild steel. We also provide a range of services, whether it be fully welded and fabricated finished parts or bespoke flat products cut to exact sizes. We have years of experience in the aerospace, construction and architecture, automotive and the general engineering industries.


We are part of a Global organisation, with around 480 locations in over 80 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business.

Here at thyssenkrupp Materials UK, we value diversity and therefore welcome all applications, irrespective of gender, nationality, ethnic and social background, religion and beliefs, disability, age, or sexual orientation and identity.

We want every part of the hiring process to be seamless and inclusive and so if you need any support during any stage, please reach out to careers.tkmuk@thyssenkrupp-materials.com and we will be in touch to discuss how we can support you.

Please note that we reserve the right to remove this advert prior to the advertised expiry date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience. Due to the volume of applications we receive, we are unable to supply individual feedback at the CV review stage.