Job Description

Operations Director - c65-70K + substantial bonus, car/car allowance and more.

Offices based near Guildford in Surrey

The Package - Operations Director

c65-70K per annum; performance related bonus up to 20% of salary per annum; company car or car allowance option; pension; this role is office based near Guildford; occasional UK travel and more......

Overview

The Operations Director is responsible for overseeing a company's day-to-day operations and ensuring they align with the overall business strategy for the delivery of a competent, efficient and high performing workforce. This role involves developing and implementing operational plans, managing business processes, and analysing operational efficiency to drive productivity and profitability. High level HR duties, ensuring Health & Safety compliance, attracting talent and development of staff in situ.

Main Responsibilities - Operations Director

Developing and executing operational strategies that support the company's overall objectives

Identifying areas for improvement in processes, workflows, and resource allocation to optimize performance

Customer contact and account management (and new client enquiries), assessing customer satisfaction, addressing issues and scheduling work

Managing and controlling budgets, ensuring efficient resource allocation, and track spending

Overseeing and guiding direct reports and the wider teams, fostering a positive, productive workplace

Ensuring all staff adherence to relevant regulations (Health & Safety), industry standards (ISO9001 and ISO45001), and company policies, while mitigating operational risks

Working with other departments to ensure seamless operations and achieve business goals

Identifying and implementing strategies to improve efficiency, streamline workflows, and reduce operational bottlenecks

Focusing on delivering high-quality services and maintaining high levels of customer satisfaction

Compiling a quarterly report for the Board Meeting, presenting operational aspects to the board

Ideal Applicant Attributes & Experience - Operations Director

Previous responsibility for

Proven people management and HR skills, fleet and equipment management

Experience driving a positive company culture

Strong analytical and problem solving skills

Familiarity with ISO9001 and ISO45001

Driving license, able to travel daily to our offices near Guildford, and to the Northern office (once per month) and occasionally to client sites across the UK

The Employer - about us

Approaching our 20th year, the business continues to grow, offering consulting and niche engineering and maintenance services predominantly to the energy, waste and biomass sectors across the UK and Ireland. An employer of choice (currently employing less than 50 people, far from 'corporate' environment), fostering a good team spirit and employee involvement at all levels in the business.

Applications:

In writing, providing a CV.

Job Types: Full-time, Permanent

Pay: 60,000.00-65,000.00 per year

Additional pay:

Bonus scheme Performance bonus
Benefits:

Company car Company pension Free parking On-site parking Relocation assistance Sick pay
Schedule:

Monday to Friday
Work Location: In person

Reference ID: OPDDIR